Stayed two nights here - room ' without' a view but room itself more than comfortable. Spotlessly clean. Great shower and really deep bath - delightful! Lovely breakfast buffet. Had to get taxi in/out of Alcala - 5 - 10 euro a trip. Only disappointment was that we had requested a non-smoking room well in advance of our stay but... More

Another warm experience of nice and polite "hotel people" combined with a "techno" design of said hotel building in Alcala de Henares. Alcala de Henares is a satellite to Madrid small historical city very near Barajas airport. The room is cleverly separated in 2 with a "half wall" which is utilized to back up your pillow on one side while... More

We stayed here 11 days while I attended a technical conference in Alcala. We added vacation days on either end. We wanted a modern hotel, rather than risking something historic that was cramped. We got what we wanted with the Rafael. Room was nice, highly functional, great bed. Lobby and patio's very nice. The breakfast at 12 euro's was not... More

Wife and I and a relative couple stayed 1 night in this hotel before going to Madrid airport. Whereas the room was clean and ok, there were a number of issues that we had experienced: 1. Poor service at reception. The guy claimed that he had started working there only a few days ago but his English was poor. He... More

Stayed 3 nights in the hotel which is very modern with a funky design. The staff are friendly and helpful, rooms are well equipped with large windows and good views of Alcala town. Location is on the way into the town and is a 10 minute walk to the town centre. The hotel breakfast was fine and it was quiet... More

I stayed in this hotel as part of a group of professionals who were attending a conference in the center of Alcala de Henares. First the positives: the hotel is right across the street from a bus stop that will take you into Madrid within about 25 minutes. The bus leaves every 15 minutes or so and is comfortable and... More

This hotel works fine if you have a meeting, conference or a few days in the historic city of Alcalá de Henares. The hotel is only about 15 minutes by car from the Madrid-Barajas airport. The hotel is three years old, at least the superior rooms were very nice with jacuzzi and separate shower cabins. The superior rooms surprisingly lack... More

Minimal hotel in all its glory. Hotel pleasant, clean and staff efficient. Only drawback is distance from city, however, train station 8-10 mins by car. Train ride approx 25 mins

This is a good hotel for a final night in Spain prior taking a flight out of Madrid if you have rented a car. Otherwise, it is a business hotel. For leisure, it would be a fine one night stop-over. The rooms are very modern but functional. The hotel facilities are limited. Service is average to above average.