First, I must say that we overall had a great stay at hotel l´Hacienda. We stayed 3 nights, August 2008, in room Azuroise. The hotel is charming and the Charon family is very nice and accomodating as well as the girls working there.
However, a few things unfortunately contributed to a negative experience as well. First of all, when you...
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I was finalizing my reservation with Hotel l'Hacienda in Bidart, Pays Basque, France, when they forwarded me a copy of their rules and regulations. You almost needed a lawyer to go through all the points on these sheets. I quickly realized that this was not the place for us. A few examples of rules: Do not come ealier than check...
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Following the late awareness of this message, insofar as we do not know the existence of this site, we made the decision to bring from now on a response to each message so that the travellers can form a more reliable opinion by having also the point of view of the hotel one.
In 2004, following a massive destruction of...
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