I booked to stay at this hotel in August. My confirmation came via bookings.com. It stated that check-in was 14.00. I then e-mailed the hotel to ask if they had a restaurant as it was not clear on their website. I was assured that they had a very good restaurant. This was important to us as we were arriving by train and were flying out from Charles de Gaulle the next day.
We took a taxi to the hotel arriving about 14.30. The taxi drove off leaving us what appeared to us to be in the middle of nowhere. To our amazement we found the hotel was locked and there appeared to be no-one there.
Eventually a guest came to the door and let us in to a lobby. We had nowhere to sit or a telephone we could use.
Just before 16.00 a woman appeared. When I asked if she was the receptionist she barked at me that check-in was at 17.00 even though I was actually in the building. It transpired she was the owner and had changed the check-in times in April because of the lack of clients. She said...
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