Just got back from a week at this hotel in St Augustin, Gran Canaria. The hotel and facilties are, in my opinion, very reasonable/good. ... the food was excellent ... the rooms clean (although another review has commented on the used cups/glasses not being removed or replaced and this was my experience) ... and the pool area was also excellent.... more

Excellent hotel in good postion with commanding views across the bay. On arrival we were put in a low level room behind the swimming pool but we asked to be moved and with no hesitatuion we were moved to th 8th floor. The Thalasso was well woth the experiance and the massage was also very good. Service around pool resturant... more

This is a good, clean and comfortable hotel. There are several heated swimming pools, including a great pool on the hotel roof which has superb views and is surrounded by a chill-out zone. The family rooms have two adjoining separate bedrooms, but do not have the excellent views found in the main hotel building. The buffet style restaurant food was... more

The poolare was lovely, to much people thought. The food was terrible.. more

Well, I was a little disappointed actually. I had read the reviews before I left and thought some people sounded picky, but I'd have to agree. This hotel is rated as four stars... have no clue how it got so high of a rating. The hotel room was infested by miniature ants...it was disgusting. The beds were hard as a... more

Just got back from a stay at the Gloria Palace and I loved it. I booked with Thomas Cook and yes we got a first floor room but the hotel is elevated so the view was amazing, besides I used the amazing Thai Beds on the 9th floors chill out terrace. I was upset when I looked at the tickets... more

The Gloria Palace is a great hotel....... if you don't mind waking up to cockroaches on your balcony. Its a great hotel if you don't mind the senior staff on reception and in the restaurant being surly and often aggressively unhelpful. Its a great hotel if you don't mind having to lay your own table for meals. Its a great... more

beautifull hotel ;enjoyed every minute of our stay. everyone friendly. lovely double room . could not fault food. stayed on roof as it was nice and peacefull.;went half board which suited us. 2 Tipp ladies more

The hotel from a distance looks awful - old and in need of a facelift. The reception area was big, light and airy and the staff very attentative and friendly. The rooms were clean and the sheets and towels were clean although the decor and tiling could be updated. The beds were rock hard as well and our patio door... more