This is a good, clean and comfortable hotel. There are several heated swimming pools, including a great pool on the hotel roof which has superb views and is surrounded by a chill-out zone. The family rooms have two adjoining separate bedrooms, but do not have the excellent views found in the main hotel building. The buffet style restaurant food was... more

Well, I was a little disappointed actually. I had read the reviews before I left and thought some people sounded picky, but I'd have to agree. This hotel is rated as four stars... have no clue how it got so high of a rating. The hotel room was infested by miniature ants...it was disgusting. The beds were hard as a... more

Just got back from a stay at the Gloria Palace and I loved it. I booked with Thomas Cook and yes we got a first floor room but the hotel is elevated so the view was amazing, besides I used the amazing Thai Beds on the 9th floors chill out terrace. I was upset when I looked at the tickets... more

The Gloria Palace is a great hotel....... if you don't mind waking up to cockroaches on your balcony. Its a great hotel if you don't mind the senior staff on reception and in the restaurant being surly and often aggressively unhelpful. Its a great hotel if you don't mind having to lay your own table for meals. Its a great... more

beautifull hotel ;enjoyed every minute of our stay. everyone friendly. lovely double room . could not fault food. stayed on roof as it was nice and peacefull.;went half board which suited us. 2 Tipp ladies more

The hotel from a distance looks awful - old and in need of a facelift. The reception area was big, light and airy and the staff very attentative and friendly. The rooms were clean and the sheets and towels were clean although the decor and tiling could be updated. The beds were rock hard as well and our patio door... more

We have just returned from the Gloria Palace Hotel, San Agustin, Gran Canaria, and we have to say it was very very hard to leave. We had read some poor reviews about the hotel, so were very very surprised to find completely the opposite. A beautifully decorated hotel, with friendly staff. We had a two-bedroomed room, fully refurbished, at side... more

We stayed for 2 weeks, including new years eve. This is a big hotel, loads of space inside and outside, Rooms are clean and seviced daily. It has lovely pool area, and 2 pools on the roof, we spent all of the time on the roof, it was nice and quiet there.. BUT....... The reception was always too busy,, Evening... more

We went to Gloria Palace in San Agustin for two weeks in december 2007. The swedish travel agency sell it as a 5-star hotel. This was the first time we tried the "all inclusive" concept. We had a nice appartment with two bedrooms, a bathroom and a terrace. But nowhere to sit the whole family, just one chair in each... more