This hotel should be downgraded to a 3 star in its present form. Check in verged on shambolic- 10 minutes to get a room and then when we got to it, the bed was still unmade! The room decor was akin to a Travelodge in 1995 by UK standards. The carpet was full of sand even once vacuumed! The furniture... more

When we checked in and went to our room - it was a disabled room where; the toilet door was broken, the airconditioning wasn't working and the TV didn't work. Our rep managed to change our room, and it was fine. We went as an all inclusive package - and were not made to feel very welcome at all. Everything... more

I returned last weekend after spending a week on an all inclusive basis. I must admit it was a late booking and this resort would not have been my choice, but flights were limited. On arrival we were given a room on the 3rd floor. It had a nice balcony overlooking the pool - the compliments stop there! The room... more

Just got back from staying a week at the Barcelo Margaritas on an all inclusive package, four adults and a three year old, The staff were friendly and welcoming, the rooms were clean,but need a little update, Food was good, a bit repetitive after a few days but always a good choice. I would advise anyone to take their own... more

I was really worried after reading the reviews, so worried that I tried to change hotels at the last minute... We went for 2 weeks over Easter. Myself, and two teenage sons, 13. On arrival, we were greeted by friendly reception staff, who went out of their way to find us a large room, overlooking the pool, with view of... more

We stopped in this hotel in September 2008 for 7 nights and had a very good holiday. We originally booked (via First Choice) on a half board basis, but decided to upgrade to all inclusive after a few days as it worked out so much cheaper - especially with the prices of drinks in some local bars and the hotel.... more

I booked this hotel with my family on a self catering basis. The room was filthy,small and had no cooker,toaster or enough cutlery. The pool was so dirty that all our costumes went green as well as my daughters hair. As for first choice rep, useless and an answer for everything. more

We travelled with Thomas Cook and arrived at the Barcelo Margaritas hotel on 29 December for our 7 night all-inclusive package at 4:00pm to find our allocated room had not been made up; nor had the second but third time lucky and we were given a room on the 5th floor overlooking the hotel pool and the Margaritas apartment complex... more

I have been to the Canaries 5 times now in 2 years and like to stay in 4 star because you know what to expect. Not in this case. A 3 in my opinion without a doubt. I read the reviews after booking and just thought that you cannot please everyone, so i dismissed the opinions. How right they were... more