The day shift female receptionist whose name is Juani never smiled for the week I stayed there. On the last day when I left a tip with her for all reception staff and she was a little more pleasant. Juani could not be bothered taking calls regarding maintenance needed in my room. The toilet seat never stayed up and eventually... More

Stayed Dec 2011 and 3rd visit since March! Said many times it's great location, nice clean pool, appts cleaned to good std and staff very helpful and manned 24 hrs.....be warned.....many are NOT in this resort! I e-mailed the appts direct to request twin bedded studio and to request roughly where I wanted the 2 studios.....they duly delivered! Def will... More

I like this ApartHotel for its good location: it is within walking distance to most places, e.g., less than 5 minutes to the Yumbo Center, less than 10 minutes to the beach, and just 1 minute to the shop next door. I have no complaints about it. If I get a good offer price next time, I will stay in... More

me and my best mate stayed here for our girlie holiday in feb. it wasnt really full as we were not in the summer season, most people were old and lots of Germans. but it was fine as we were the youngest there and livened things up hahah. we had a large room with twin beds, good cooking facilities but... More

i booked a holiday staying at a different complex las tartanas which was terrible within 5 hours i was on phone insisting i be moved, was told only carmen available so i jumped at the chance as i wanted to move desperatley it was a good move too i cannot Fault these Prtments even though i went into a studio... More

It is not too bad at all for what you are actually paying. I mean when you are going to Playa del Ingles most of your time will be spent away from the hotel and so this is just perfect for it location and its amenities. The hotel has seen better days and is actually being refurbished next year BUT... More

This is my second critic of this hotel. Since the last time no improvements have been made to the facilities but there is a considerable difference between the room we got this time and any previous room we had at this complex. This time we have stayed on the ground floor with a room facing the pool. The room was... More

The rooms are basic with a small kitchen with what you would expect to find in it. The room was clean and cleaned every day the hotel grounds are well kept and the pool is and surrounding area is clean. The hotel is very good value for money - I've stayed at more expensive hotels in gran canaria which have... More

Spent a week at these apartments in November 2011. The accommodation is fairly basic but clean and comfortable with most things you require. If you're planning on doing a lot of cooking these won't be the best for you (a few pans, two gas rings, fridge, limited crockery cutlery, coffee maker, no kettle), but this is not unusual and adequate... More