Just returned from this hotel and I was extremely pleased with the service that the hotel offered. The hotel public places and rooms were spotlessly clean and the staff very friendly and willing to help. The pool area is relatively small for a hotel this size and the sun beds are in straight rows. Limited sun shade is provided by... more

Just returned from a lovely holiday with a disabled friend.This hotel is ideal for us as everything is of the high standard we have come to expect. Staff and most guests are very friendly and helpful. Some of the reviewers must have been staying in a different hotel to me. Infirm and disabled people do not get in the way... more

Congratulations to the Vulcano. Ok, there may have been a few 'oldies' but, neither more nor less than life in general. The absence of shaven heads, excessive tattoos and boorish behaviour was a massive +. The food (and choice) was excellent and the attention to detail given to diners by the restaurant staff was impressive. Not for the pie, chips... more

Having read the reviews on this website prior to my visit I arrived with great expectations. These were quickly dispelled on my arrival when I was allocated a room on what turned out to be the " smoking floor ". The room and the floor generally stunk of stale tobacco smoke and I naturally refused to stay in it. I... more

Stayed for 3 nights in the Vulcano in October and it was a shocker. After 4 lovely nights at the Riu Garoe in Puerto DeLaCruz, this was such a comedown. We booked a triple room as we had our 6 year old, but even then it was very cramped with the sofa bed open. We decided to have a shower... more

Clean and efficient in every aspect.Good quality of food,excellent,friendly staff-especially on reception.We have stayed there before and thought we knew what to expect but our third visit was even better than the previous ones.The staff-without exception were helpful and friendly.The dining room offers a good choice of well cooked food at all mealtimes and the bar is well stocked and... more

Travelled as two couples for a week in Vulcano Hotel. On arrival was informed that there were no rooms for us and that we were being transfered to their sister hotel, not only this the room in the sister hotel would not be ready for a night so had to spend our first night at yet another hotel. The hotel... more

our first time at the vulcano and had a fantstic holiday, staff were excellent animation team brill great location everything you want is on your door step would say it is more for middle age and definately go back. more

having already experienced 'the vulcano' 2 yrs ago we went back for a 2nd helping-and once again we were not disappointed,the room was spotless (the hotel was spotless) and with the added vantage of air conditioning in the room it really did help at night.the staff are among the most helpfull and extremly pleasent and really make you feel welcome.... more