We booked through Portland and were asked to pay a supplement for our room, It wasn't until we arrived that we found we had a superior room. The next day we tried to find where the pool towels were and told they were kept at reception. We asked and was told that because we have a superior room towels and... more

As you walk into the Hotel Vulcano it does have the wow factor.The decor is lovely and the reception staff are polite and friendly.Our superior room was clean,comfortable,far enough away from the entertainment noise for it not to be a nuisance and we had a good view of the pool.I agree with the last review about the sunbed baggers,people were... more

We had a very bad experience when we visited hotel Vulcano in march 2008. We arrived with our two children at 3 am and the staff insisted that we had to pay for the two rooms at once. It took one hour with two sleeping children to finish the pay. Next morning when we arrived in the restaurent to have... more

The Vulcano is a very clean and friendly hotel. The staff are happy to help with a smile on their faces. We had a superior room so we had bath robes, slippers, a pool view and also pool towels for free. The rooms are comfortable and cleaned every day but i recommend that you ask for one far away from... more

We stayed in the Vulcano Hotel from March 14-21 2008. I ordered a spring card on line before I went which arrived within 5 days, this allowed me to sign for everything which gave us quite a good saving. We found it an excellent hotel, the staff were extremely pleasant with nothing being too much bother, the hotel had a... more

Excellent hotel Sixth Visit and still very impressed more

great hotel in a super area of PLA, awesome reception area, our superior room was excellent.Staff extremely helpful.The evening entertainment while a bit early saturday evening telly was professional. Our only [ but major ] disappointment was the food hall [this is not a restuarant]. Perhaps our experience of Vegas buffets sets our bench mark,however, wandering about yourself looking for... more

we have stayed at this hotel about 6 times and never had a bad holiday yet all the staff are helpfull at all times of the day or night we have sent friends to this hotel for the first time jan 08 and going back in june .we are also back in june for our 7th holiday and cant wait... more

Lovely hotel, if you want to see the pools from your balcony, choose a high level floor, as the roof of the bar gets in the way when on the balcony of the room. The staff are friendly, and there is a wide choice of food from the buffet tables.Tthere is a smoker's area at the far end of the... more