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Laguna Park 2

2.0 of 5
C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
Laguna Park 2
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1,316 reviews from our community

Traveller rating
    92
    332
    369
    181
    342
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Families
304
 
Couples
470
 
Solo
32
 
Business
0
 
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Wexford, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

We were greeted on arrival with the news that the pool was closed for improvements, we were told there was a free bus to their other complex so we could use the pool there.our room was in row N down loads of steps & a steep slope, it was small, dark & dreary. We were moved to a different apt... More

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Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW

just returned home and yes the hotel was very good food nice staff excellent cleaners very nice and helpfull downside was the company we booked with charged us £80 to upgrade which we did not get so had to pay 80 euros when we got there and were not told the pool would be closed NOT the fault of the... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
17 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are glad that you enjoyed your holiday with us and found our staff to be helpful, it's nice to be appreciated! We are sorry that you weren't advised of the pool closure. We advised all our agents who impart this information to our guests. Hopefully we will see you back... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW via mobile

The holiday was fantastic , where ever you go you can moan about something , I'm 49 years old and the hill was steepish yes but not life threatening, we always planned our day out so when we got back we had a couple of drinks in the bar area before we showered and changed for the evening meal ,... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
14 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are pleased that you enjoyed your holidays with us! We do tell staff of positive feedback, it's always nice to be appreciated. I'd like to say I'm the owner but I'm just a humble employee :) The pool is cool however in the summer months it's lovely to jump in... More

stourbridge
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

Only reason i stopped here was because it was a last minute booking allocation on arrival, the room was average the food was average and at night it was like cat city,going out at night was ok a nice walk down to the strip it was the walk back that was the killer.....Cardiac Hill

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
13 May 2013

Dear Guest Thank you for your review on TripAdvisor. We see that you last stayed here in June 2012. Since then many improvements have been made to the complex one of which is the addition of a courtesy bus that takes our guests to and from the beach and nearby San Eugenio shopping centre. We hope that you will visit... More

Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 May 2013

Yes the hill is a good one, but 3 euros taxi, can't complain. The food was quite good, the staff are all very nice and very helpfull, the room was tiyed every day but sunday, very clean, you have to pay for tv, missed just sticking the news on in the morning!! overall it was good I would go back.

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
13 May 2013

Dear Guest Thank you for your review on TripAdvisor. We offer a courtesy bus that takes our guests to the nearby shopping centre of San Eugenio or to the Torviscas Beach so now you don't need to pay for taxis to take you into town! We are glad that you enjoyed your holiday and we hope that we will see... More

1 review
3 of 5 stars Reviewed 9 May 2013 via mobile

Just came back yesterday and overall got what we paid for. Hotel was nice and chilled, staff on the bar and restaurant were friendly, the steep hill we read about was exactly that a nightmare and glad to see the back of it.very noisy of a night and struggled to sleep, asked for some more pillows and waited 4 days... More

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Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
10 May 2013

Dear Guest Thank you for your comments on TripAdvisor. We like to read all our guests reviews and are glad to hear you enjoyed your stay with us. Hopefully we will see you again in the future in Laguna Park 2. Kind regards Nicola Mallaghan More

London, United Kingdom
1 review
5 of 5 stars Reviewed 9 May 2013

Just came from there and all I can say is that was amazing holiday! Staff is excellent!! Tomas from night bar is very professionall and helpful!! Love your Pina Colada:))!! Rita from restaurant always helpful and smiled! David from the kitchen is very good! Also reception staff well done! Food was very tasty and fresh!! Love the sardines:))!! Room clean... More

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
10 May 2013

Dear Guest Thank you for your review on TripAdvisor. We like to read all our guests comments and are so pleased that you enjoyed your holiday with us. Hopefully we will see you again very soon in Laguna Park 2. Kind regards Nicola Mallaghan More

Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed 8 May 2013

Just came back this week, we had a lovely time there! For this price can't complain, better than expected! Large, clean rooms, really good food (was in all inclusive and can't stop eating lol) nice, always smiling staff. Only one thing we need to complain about: horrible noisy at nights!!! The hotel is in a nice, quiet location but drunk... More

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
10 May 2013

Dear Guest Thank you very much for your review on TripAdvisor. We are pleased that you enjoyed your holiday with us in Laguna Park 2. We take note of the comments that guests make in these reviews and endeavour to improve our services. We appreciate the time you have taken to review our hotel. Kind regards Nicola Mallaghan More

1 review
5 of 5 stars Reviewed 8 May 2013 via mobile

Just returned from here a few weeks ago and thought it was a great hotel. For the price you pay you can't really complain. Went all inclusive and the food was good, breakfast was problay the best. Drinks were great only bad thing was that all inclusive ends at 10 o'clock but we just got a few drinks before it... More

Was this review helpful? Yes
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
10 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are pleased to hear that you enjoyed your holiday with us in Laguna Park 2. We like to read all our guests comments and hear positive comments. With the help of our guests we continue to improve. Hopefully we will see you again soon in Laguna Park 2. Kind regards... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2013

I have never given a review about a hotel before but just had to when it came to this one! It really is horrendous I would definitely not recommend to couples, families or friends just wanting a nice relaxing holiday. It might however be alright for those who want to spend their holiday in a drunken haze for the majority... More

Was this review helpful? Yes 1
Nicola M, Director de Relaciones Públicas at Laguna Park 2, responded to this review
10 May 2013

Dear Guest Thank you for your review on TripAdvisor. We are sorry to hear of the problems that you encountered during your stay with us. We will look into all the points you have mentioned and rectify the faults. I would like to point out that Laguna Park 2 is officially two star unit, not three star. If you would... More

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Hotel Summarization (Beta)

What travellers say

  • Self catering(54)
  • Steep hill(54)
  • Very good(36)
  • HOT WATER(28)
  • Free bus(24)
  • Pool area(23)
  • Pool bar(22)
  • First nights(17)
  • Bad reviews(15)
  • Bar staff(12)

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar/Lounge Free Breakfast Free Parking Children Activities Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #52 of 64 hotels in Playa de las Americas
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 2 Hotel
Laguna Park 1
Laguna Park 2 Tenerife
1 Laguna Park
Laguna Park 2 Tenerife/Playa De Las Americas

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