The pictures of the rooms are misleading. There are no pictures on the walls or flowers on the table. The heavy curtains were missing from the windows. There was no armchair, no kettle and no remote control for the telly, if you wanted these you had to leave a deposit at reception (£20 for kettle £10 for remote). No pool... more

Having read some mixed reviews about these apartments I wasn't sure what to expect. As soon as you walk in the complex looks lovely, all the apartments were low rise (3-4 story) and painted terracota or red. The aparment itself was spacious and clean and the beds were very comfortable. We stayed in block E at the back of the... more

Is this a terrible hotel? No, it isn't but it is not a great one either. It certainly lacks quality and is a bit dated. My room was a studio with kitchen, seperate bathroom en bedroom overlooking the shopping centre you have to walk through to get to the hotel. I went in a quiet month, but I can imagine... more

Arrived 16th dec for xmas , we was the only English there , we went with my 4 year old daughter there was no entertainment for her at all , was a area where they can colour and what videos that was it , asked to be moved it took 2 day and had to pay £260 what a joke... more

I am sorry to report that this hotel is an absolute dump...... My room was above a gym pumping out blaring music all day and evening.....they refused to move me even though the hotel was half empty. I now see why they take your money before your stay - I would have left immediately I heard the music below my... more

We booked this hotel for Christmas and New Year after looking at details and pictures online, (we even checked Trip advisor) and after reading some good reviews saying that it could be said that this Hotel could be considered better than some 4 stars we decided to book. Normally we do go for a 4 star all inclusive but due... more

We arrived on th 19th December, weather wasn't great so we were looking forward to getting to our hotel to cheer us up, what a dissappointment! We knew we had to go through a shopping centre to get to reception but reception, what reception! A small dark area with a desk, couple of chairs & a few computers. The staff... more

well what can i say about this place. read the reviews excellent we.ll book. we,ve been going to tenerife for over 8 years and our ususal hotel was a bit pricey, so we thought we,d try something new. yes an unsual entrance, not a problem.very nice area the fanabe area. 10 minutes from beach,cross the road and bear right and... more

We arrived at 1 in the morning and I thought there must have been a mistake as from the street it looked like a row of shops and I thought the apartments must be above the shops. Don't be put off! we had to walk through a gap between the shops and up a ramp or steps but it was... more