Good location and first impressions are quite good. However, the food is awful, barely warm let alone hot and mostly congealed with very little taste. Never a good sign when a microwave is provided "in case you wish to heat your food". Staff in the dining room were sullen and unfriendly and the main man looked like he would throw... More

I have stayed in a lot of hotels but this was the most dissapointing one. The hotel itself looks nice and clean and the room was fine to. Liked the childrens pool and the minidisco, but that was about it. The hotel claims to have an effectice sound insulation, but thats a joke. The music from the hotels own entertainment... More

Great hotel and location. Rooms were good and cleaned daily to a very good standard. Etertainment was good from whai I saw. Breakfast was great as were the staff in the dining hall. Only down side was the poor service by the whole front desk. On arrival, everything was pre paid, they lost the paper work and said we NEED... More

we stayed here for new year 2011 having stayed in tenerife every new year since 1999 always choosing a different place to stay, the hotel gala is the worst ever. we are a family of 4 they put you on the basement floor as these are the family rooms? the balcony has been fitted with extra sliding doors for 3/4... More

We booked the Gala Hotel to stay for a week in january & after reading poor reviews we were slightly worried about what we booked. Once we arrived we realised we worried for nothing, staff were very friendly on arrival! Room was nice and spacious, perfectly clean & gorgeous view from the balcony of the sea! The room was cleaned... More

The hotel is great if you want to be in the centre near nightlife. We travelled as a group with 2 kids, my Husband and me in 1 room and my son and his girlfriend in another. It was my son's 18th this is why we booked this hotel. It is ok a bit run down, but looked a lot... More

We have just returned from a superb holiday at Gala Hotel. I was very worried prior to going after reading reports about Brothel, etc. on Trip Advisor. Can only say we did not see any sign of a Brothel, and had a peaceful holiday at Hotel Gala. GREAT ACCOMMODATION AND FOOD, IDEAL LOCATION More

Arrived at hotel ,checked in went to lift with my husband and sister ,got into lift when a couple got in ,late 30s ,we went one floor up when the man pushed me against the side of lift and stole my document case ,with my flight tickets ,money and parking ticket for our car .They flew out of the lift... More

We always go away for either Christmas or New Year. We have stayed in many 5 star hotels around the world, however we have also stayed in basic accomodation too I was a bit worried by so many negative reviews. So on our arrival was pleaantly suprised by how nice it was decorated, staff were always friendly, maids in every... More