Just returned from a week’s holiday at the Bitacora - Preliminary Verdict- it is as most of the other reviewers claim, a pleasant, comfortable and clean hotel which offers good choice at mealtimes and for most part staff are friendly. However,the real question is it 4 star standard and do get what you are paying for. For my few hard... more

Prior to booking this holiday I checked the Trip Advisor website for the reviews and to be honest took the information with a pinch of salt as couldn't possibly believe that the hotel was as good as the reviews reported. We have been disappointed before so just went with an open mind. Well, what can I say without repeating most... more

Our 2nd visit to the Bitacora and it was just as good as the first. Booked direct with the hotel this time and was much cheaper. For a stay of 7 night or more they even throw in complimentry airport transfer, that is a saving of 46 Euros. The only down side was that there are reburbishments going on on... more

Wot a hotel! I have stayed in several properties in Tenerife over the last 15 years and this has to be the best hotel I have stayed in. Cant believe I havnt booked in here before but was so glad that I was staying here as a 40th birthday present from my parents. I travelled here during the april holidays... more

The Four Star Bitacora myths I have just stayed at this allegedly four-star hotel for 14 very Butlin’s like days. In all honesty, if this is a four-star hotel I am deluded. However, I will comment in this review on all aspects of the hotel and let you make your own mind up, however I will add my comments at... more

We just got back from a week at this hotel. We have 2 young kids - 4 and 6 and we all had an enjoyable say. Our comments reflect much of what has been said before: 1/ Staff - extremely friendly and made a fuss of the kids. 2/ Customer Service - we asked to change rooms - initially we... more

The Bitacora is a super hotel in the centre on town. Location couldn't be better. Rooms are spacious and clean, breakfast and dining pretty good but maybe could have been improved as the food didn't live up to its 4 star standard. Hotel staff were without exception helpful and friendly. Sometimes there were queues for reception and pool bars and... more

Have spent a most enjoyable week at the Bitacora. Great food, lovely ambience and spacious room. We had a 'superior' room, overlooking the pool. I couldn't figure out how the towels got put out so early, but after a morning or two, all was revealed! On the morning of March 4th, at approx. 7.30am, I counted 70 stick insects (I... more

Well what can we say about this gem of an hotel that hasn't been said before?Cleanliness is still excellent,food to die for,service second to none.Our only quibble is that the rooms whilst spotless will in the not too distant future require renovation/upgrading.In our opinion it is well worth paying the extra for a Superior Room and if possible try and... more