this hotel is the best ive stayed in the rooms were realy big the staff are pleasent the food was great with plenty of choice the mini bar was handy to have in room as well and they didnt mind you putting your own drinks in . this place is realy well run it is cleaned all day long even... more

I stayed here on the 12th of May for 1week. There were 4rooms booked. 6 adults and 2 children. The hotel is in a great location, very central to the main area of playa de las Americas. Rooms are very clean and tidy.I agree the rooms are a bit dated but it never took away from the holiday. We paid... more

Don't believe a word re: one of the reviews below that referred to this hotel as a dump. There is no way that people would be queueing for sunbeds at 6.30 as anyone who has been there would know that they are padlocked and aren't unlocked until 8am. The rooms could possily do with a touch up but they are... more

Just got back from 2 weeks holiday and it was just as good at last year and the year before. The entertainment team are the highlight for us as the kids love them especially Romy and Greg who are like long lost friends. We have tears every time we leave and would happily stay for longer. The choice of food... more

Accommodation: We have visited this hotel 9 times in the last 4 years, this year the room had been redecorated (7th floor) view of resort and pool was superb. Room was very clean, towels changed daily. (Pool view rooms are recommended) Hotel staff: Very friendly and approachable, especially the restaurant and reception staff, they greeted us as long lost friends... more

have just returned from a week at the bitacora. this hotel cannot be faulted. fab food,great location,we loved the safari centre shops plus it was buzzing at night. The hotel is spotless n clean and we would definately return again and again. the icing on the cake was a visit to Eugeni, the man with the magic hands, for a... more

We are just back from a weeks holiday with our 21 month old daughter at the Bitacora and it was fantastic. The Hotel gave us a large room with a new travel cot, it was cleaned daily, the selection and quality of the food in the restaurant was great and the staff were extremely friendly to all of us. The... more

This is an excellent Hotel, The people are friendly, the rooms are nice and spacious, the pool is lovely, the entertainment is good. I cannot understand some of the poor reviews although most are good. The pool was a lovely temperature and the slide was great for the children. Yes there is a problem with people queing up for the... more

The hotel Bitacora was a great deal for the money. The rooms are large, well-equipped, clean, etc. It is located just two blocks from the beach and has a great pool area. The hotel also has a dining room and if you purchase either full or half board, you will have a decent meal [it is a buffet with many... more