Just back from an eleven day stay and although refurbishment was taking place I did not find it too disruptive. Food still excellent, staff still friendly, occasionally service slow in bar but range of branded drinks offered on all inclusive made it great value for money and I don't think anyone would go thirsty and I certainly got all I... More

just got back from the bitacora hotel major building work going on lots of banging drilling choose this hotel as it said it had childrens play area and kids clubs and was family freindly this it wasnt the whole play area was closed there was no kids club the entertainment was ok if you were over 70 years old! The... More

Have stayed here on innumerable occasions, now here june2013. The food and staff are still excellent except for the new animation team that have replaced the sacked team that have been there for many years.The present unsmiling manager doesnt realize what he has lost. The new animation team have changed all the team games that most people liked. Thr hotel... More

This is the second time we have stayed here. Last year it was fantastic, this year it is a complete building site. Pneumatic drills, banging, drilling through the floors. Constant noise, chugging of cranes at 7am. Deliveries all day, constant noise. This is no minor refurbishment, it is major building work!! The hotel should be closed while this is done... More

Read the reviews, mostly good or great and booked up Can't fault the hotel. Clean, food varied and (very) plentiful. Staff we really nice, made a fuss of our 5 year old and she settled in really quickly Evening enterainment was generally good. The Flamenco dancers were very good and the Beatles tribute band one of best I've seen Kids... More

We took the family, 6 adults & 2 children, in 3 pool view rooms, to this hotel for a special birthday treat on an all-inclusive basis. My wife & I have used Spring Hotels numerous times & normally have had excellent holidays. We stayed at the Bitacora in January this year & the hotel was under refurbishment then, but disruption... More

this is the second time we stayed at the bitacora in las americas! the first time was payed for so I couldn't complain although I should have as the patio door would not shut properly! anyway we came back and was a bit disappointed to be put on the ground floor facing a wall! to wich with a little persuasion... More

We arrived home yesterday after spending another fortnight at the Bitacora 23 May - 7th June. Dont worry about the reviews of the refurbishment and it will not spoil your holiday. Its not as bad as made out and they are actually refurbishing the hotel so some distruption is to be expected. This is our third visit in a year... More

We arrived on Sunday 26th May 2013. I had previously read a tip to get a high floor in order to keep away from the noise of the renovation work that is currently under way. I had previously phoned the hotel and asked for a high floor in order to be away from the noise. i was disappointed to find... More