I have just returned from the Best Tenerife with an extended family party of 8,courtesy of Thomas Cook. We stayed on a half board basis and were allocated rooms 502,510 and 511 on the 5th floor. We had absolutely no problems with the Hotel staff at either,Reception,Bar or Restaurant,the rooms were cleaned daily and the sun shone on the balconies... more

We were allocated room S-9 on the bottom floor and it was more like a suite than a hotel room. Two double bedrooms with loads of wardrobe/drawer space, a massive bathroom with bath, shower and bidet, a large living area with sofa, kitchen table, tv, fridge etc and a nice terrace with patio furniture looking out towards the pool area.... more

We have stayed in this area of Las Americas for the last 5 years & thought we would give Best Tenerife a go. After reading some of the reviews I must admit I wasn't really looking forward to what the hotel might be like! But, I needn't have worried. I do think that some people will always find something to... more

stayed in this hotel from 30/09 until 8/10. We had booked a family room and this one was very large, and on the same floor as the restaurant. The staff at the poolbar were very rude, they were laughing with other guests and were serving Spanish guests first.. in the restaurant were some rude staff too but also some nice... more

I booked this through Thomsons and was worried when I read the reviews. I think some people would not be happy if they were served the best foods, cooked by the best chefs and presented on gold platters. Yes the hotel has seen better times, but they were doing minor repairs. The outside could look better but blame the architect.... more

when we arrived on the friday at the hotel and saw the outside decor, we thought not good looking, as this was our first time here. we had asked for a disabled room, and what we got was a room as far away from the lift as you could get. and next to the stairs so we had no privicy.... more

I have just returned this weekend from ten days at the Best Tenerife and I can honestly say there is absolutely nothing wrong with this hotel. The staff are amongst the freindliest I have have ever known, one day I tried to ask for my lunch/drinks in spanish and that was it, they loved us from then on. A little... more

It took us ages to find an hotel which had rooms adapted for the disabled (ie: walk-in showers, wide doors for wheelchair access and graduated steps into the swimming pool etc) but the wait was worth it. Myself, my wife and 2 teenage boys plus my disabled brother travelled and we all had a good time. We found the staff... more

Had a fabulous holiday in this lovely part of the resort. Excellent location as we travelled with a range of children! Two 17 year olds, 13 year old and a 4 year old. It was a success - swimming pool was great (although no inflatables allowed), entertainment during the day and kids mini club was certainly put on for the... more