I stayed at this hotel in August 2011, as a group of 5 girls. We were worried before arriving at the hotel but were quite surprised to find the staff friendly, check-in was quick and our rooms were clean. I would like to note that the cooking facilities were horrid, but we were all inclusive so it did not matter... More

The word is not mine but that of a senior member of staff when I asked what he though of the Hotel. I do not agree fully, but this Hotel is looking very tired and need of a facelift. However it is also very cheap. You can book a room here from Self Catering to their version of all inclusive... More

Don't stay at the ponderosa, its dirty, old, unpleasant staff, food a definite no go...Jus a total waste of money. Jus arrived back after staying a week here, 29th Dec 2011 - 5th Jan 2012. Have to say I'm not fussy but i definitely have to complain about the state of this hotel...it should not b sold as 3* !!... More

Like others I booked this hotel then read some of the reviews and was quite concerend, there was 5 of us in our group of mixed ages, I found the hotel to be clean. The towels & bedding were changed every other day. The staff were very friendly. This was my first visit abroad in a long time and I... More

Stayed at the Columbus Hotel last year which was a 3 star, compare this hotel which is alledgedly a 3 star too (may have been when it was first built, but not now) and this hotel is no where near the standard of a 3 star.It is a one star (2 at best).Stayed there for a week over the xmas... More

Just got back from the ponderosa (all inclusive). after reading some reviews i thought "what have i booked",but there was no need to worry. the staff were very helpful and polite, the room was clean and big for a studio.the food was good (loved the breakfast) just a 10 minute stroll to the beach.....will be going back there again ASAP More

We have just returned from sunny Tenerife and as usual after reading the reviews for the hotel Ponderosa we were pleasently surprised. We did not have to pay a deposit as stated on our paperwork and the staff were friendly and helpful, but very busy. The Christmas Gala was one of the best we have had and full marks to... More

paid a fortune to spend a week there,leaving 26 December. The kitchen was in the bedroom!! no knives, just a few bent spoons and forks. when I pointed this out to person at reception, he said he was too busy to do anything about it, just go down to the restaurant myself and help my self to a knife or... More

me (26) and my old man (61) came back from hotel yesterday after reading reviews i was a little concerned but had a pleasant week hotel was clean staff were helpful and smiling overall was a pleasant holiday only down side was the slope to the hotel at the back but wasnt a great pain for me just the father!... More