just come back from staying at the ponderosa worst week ive had.paid all inclusive but the food was terrible.same every day think they must of been on a budget not us. as every thing tasted like just bought from cheapest shop goining.1st day no tiolet button so couldnt flush shower broke had a bath it run out black water,but did... More

Booked the hotel, then read the reviews, big mistake. Was dreading the holiday however this turned out to be a very good holiday.the food was repedative, always a choice of red & white meat and fish the rest was same same but it was fine. The rooms were dated but clean, maid in every second day. The pool area was... More

I have just returned from this hotel, staying from April 3rd to April 13th flying from Manchester. I booked this hotel for a 10 day family holiday last October 2012 on the internet, on an all inclusive deal for about £460 a person for a party of five in two rooms. I then made the mistake of reading the reviews... More

If you could put half a star then i would.Hotel is dated, restaurant is the size of my kitchen ok if you like orange water(soup) or chips entertainment is a bloke on a kareoke and the rooms are decorated from the 70's all in all pay a little bit more and stay somewhere else!

I didn't lok the reviews before I came glad I didn't to be honest but I had a great time here the staff were friendly I liked the food was great and so was the drink- all inclusive. Only fault I could say really was the outside noise from the road but our room was low and the road side... More

Went all inclusive for 8 nights at the start of February but I wish I had booked up at the superb Las Piramides where I stayed the year before. The majority of the staff (apart from a couple of the blokes on reception) were downright miserable and rude. I felt that the majority of them looked down on me like... More

After what was possibly one of the longest transfer from the airport (it felt like the coach stopped at every hotel) 2hours, we were greeted by our German host. Requested a safe box (27euros) straight away for the week & was given a key plus the room key 218. Got to the room & to my amazement there was no... More

arrived back this week after spending a week at ponerosa my 19th visit to tenerife staying at lots of hotels and apartments from basic to 4 star,after reading the recent reviews didnt know what to expect, arrived on bus from airport which was straight over the road,had studio on 6th floor with pool and sea view,cleaners where cleaning room when... More

landed here November 20th with my husband and daughter.after spending 57 pound on my mobile to ring travel republic to move us and calling family to book us flights back home.myself and daughter was in tears when we got to the room.after a long time explaining to reception we changed rooms to top floor double balcony quite nice but doesn't... More