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Quality Inn & Suites

1533 N Interstate 35, New Braunfels, TX 78130-2818
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Traveller (18)
Room & Suite (8)
Dining (1)

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About

#26 of 34 hotels in New Braunfels
Location
Cleanliness
Service
Value
The Quality Inn & Suites New Braunfels offers a Free hot breakfast, exercise room, indoor pool, free high speed internet and all of the other amenities you are looking for to make your stay enjoyable in New Braunfels. We are minutes from Schlitterbahn and all of the attractions New Braunfels has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English
114Reviews0Q+A20Room tips

Reviews
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Monic wrote a review Mar 2021
1 contribution
Overcharged on my bank card, go 👀 over your receipts. When call to informed them, clerk is so rude, not to mention the bad door that doesn't close right, on Rm# 127, asked for extra towels, she sends me, to 3rd floor to look for housekeeping, lol......Terrible staff (Bella)
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bigtime firewor... D wrote a review Dec 2020
1 contribution
10 mins after I checked in hotel my credit got hit $520 had to be hotel staff I havent used bank card in 3 weeks the only thing that I charged was this room! Don’t use a bank card! Don’t stay at hotel needs to be updated
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mary B wrote a review Jun 2020
5 contributions
First notice upon arrival - a dirty wash cloth hanging on the shower rod. No smoke detector....only wires showing (loads of detectors on the desk in lobby...assuming most rooms were without). No tv remove. Called and asked for one...never came. Went downstairs to get one and was given some off the wall remote that was not compatible at all. Towel rack in bathroom was bent pretty bad. This hotel name "Quality" is completely inaccurate. Have stayed in Quality Inns before and never had anything like this for a room. Do not recommend.
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Date of stay: June 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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magrigg wrote a review Jan 2020
Lubbock, Texas29 contributions12 helpful votes
Stayed overnight for a family visit. The staff was friendly and the rooms were very clean. Really enjoyed the large Jacuzzi in the room. I stay in a lot of Quality Inns, and this is one of the best. Highly recommended.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Danny M wrote a review Dec 2019
Krum, Texas72 contributions16 helpful votes
The clerk had only been on the job 4 days but was very knowledgeable.She was able to give a Diamond member upgrade without a problem something a lot of experienced desk clerks cannot handle.In the morning the owner & his wife were very concerned why I switched from the original room.They were happy to hear it was because all went as it should.Had a good overall stay & will stay again.
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Date of stay: August 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, General Manager at Quality Inn & Suites
Responded 2 Jan 2020
Thank you for your wonderful comments and I'll make sure to pass this along.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dkaddatz wrote a review Nov 2019
5 contributions1 helpful vote
Booked this hotel for Anniversary weekend. They did not disappoint. Kudos to MARLENE at the front desk. A very friendly and accommodating person. A small issue with a bad hair dryer was taken care of immediately. Very clean room and facilities. Maintenance guy was super nice, too. Will definitely book again next time we’re in the area.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: Call early for reservations; something always going on in New Braunfels/Gruene.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, Front Office Manager at Quality Inn & Suites
Responded 6 Nov 2019
Dear Valued Guest, Thank you for staying with us on such a special occasion! We appreciate you taking the time to post a review about our hotel! Your kind words are very encouraging in our continuous efforts to provide our guests with a welcoming, comfortable and safe environment. Once again, thank you. Our staff is thrilled to know that they helped make your stay, an enjoyable one! We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie wrote a review Jul 2019
6 contributions2 helpful votes
After a day at Schlitterbahn it was so nice to have a clean room waiting. The check in was quick and the employee was helpful. We never heard any loud noises which was great. Will stay when in the area.
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Date of stay: July 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, Manager at Quality Inn & Suites
Responded 30 Jul 2019
Dear Valued Guest, Thank you for staying with us and taking the time to fill out our online survey, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick Davis wrote a review Jul 2019
1 contribution
I stay here on business and have been here for about 3 months now! Staff is excellent! The Manager is also wonderful! Breakfast is okay. Nothing over the top fancy! But also not the worst either. Breakfast consists of eggs, sausage, waffles, yogurt, bagels, etc. All the common hotel foods. The ladies are always there cleaning the room! Always able to come tidy things up when I need them to! Although most of the time I clean myself they never hesitate to leave a clean set of sheets in the room! Always very friendly! I can not hear much noise from anyone on the second floor. I dont hear the traffic outside ever! Excellent wifi service! It is quick! Have never had any noise complaints while staying here! Weekends do get a little busy! However, on the weekdays not an overly crowded amount of people here. I would definately recommend staying here! 5 stars! All the staff is amazing and I apprecite you all so much! Here is to another 4 months or so together!
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, Front Office Manager at Quality Inn & Suites
Responded 23 Jul 2019
Thank you so much for staying with us, we appreciate your valuable feedback! We can't begin to thank you enough for all your kind words and truly enjoy having you with us. It's encouraging to know that all our hard work and efforts do pay off and that we can only grow from the challenges we may face and overcome. We look forward to the coming months of providing you with the excellent service and accommodations, you have come to know and expect
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelingEstev wrote a review Jul 2019
18 contributions3 helpful votes
The room was clean and everything was in good working order. It was away from the highway so no road noise. Okay breakfast with powdered eggs but out of yogurt. Choice should have procedures so their franchisees and managers could get additional food during the weekends, generally the busiest times, instead of subjecting the guests to food shortages.
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Date of stay: June 2019
Value
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Get a room away from the highway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, Manager at Quality Inn & Suites
Responded 6 Jul 2019
Dear Valued Guest, thank you for staying with us and taking the time to fill out our online survey! Your feedback is very important. We deeply apologize for not keeping up with breakfast like we should have and making sure that there were always yogurts available. Glad you enjoyed our breakfast and real eggs, we do not use powdered eggs, they are simi-cooked when we receive them. Thank you again for choosing our location. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Randy K wrote a review Mar 2019
Houston, Texas15 contributions12 helpful votes
Hotel was clean and staff was great. Hotel is located adjacent to freeway and our room was on 3rd floor closest to freeway. Road noise could be heard at night but was ok after going to sleep. Walls and floors are thin and spring break people could be heard in adjacent room and hallways. Motorcycle friendly.
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 351533, General Manager at Quality Inn & Suites
Responded 19 Mar 2019
Dear randyk653, Thank you so much for taking the time to let us know how your stay was. Guest feedback is our best means of improving and we truly appreciate when we are able to hear about our challenges. We do strive to ensure that our guests know how welcome they are. If you find yourself back here in New Braunfels please come see us. I will see that we put you away from the freeway. We look forward to seeing you again soon. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
quality hotel new braunfels, quality inn and suites, quality inn new braunfels, new braunfels quality inn
FORMERLY KNOWN AS
Hawthorn Inn
LOCATION
United StatesTexasNew Braunfels
NUMBER OF ROOMS
75
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN & SUITES - Hotel Reviews (New Braunfels, Texas)

Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Museum Of Texas Handmade Furniture (0.4 miles), New Braunfels Conservation Society (0.5 miles), and The Gruene Flea Antique Mall (0.6 miles).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Bosses Pizza, Montana Mike's Steakhouse, and TJ's Burgers & More.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn & Suites?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Quality Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Gruene Historic District (2.1 miles), Sophienburg Museum (2.2 miles), and New Braunfels Conservation Society (0.5 miles).