The internet satisfaction ratings I read before booking were split between people who either praised or rubbished the hotel - Contrary to the extremes who either loved or hated it, I found it to be better than average although a cracked sink should have been sorted if the maintenance was right up to scratch. The staff were pleasant and efficient... more

I do not advise anyone to stay here unless you have to. Unfortunately it is the only room available in New Braunfels after hurricane Ike, so we decided to take it being that our home in Houston has no electricity due to millions of people being without power in Houston.We had to sign a whole bunch of papers about being... more

We had the pleasure of staying at this hotel in July of 2008. We met the managers of this hotel and were impressed with the professional and friendly service. The staff was friendly as well and the hotel was in an excellent location just off the freeway. Our room was very clean and the beds were comfortable. I would recommend... more

We checked in on Friday to find that all our towels, folded as if clean, were dirty. I noticed that the free amenities in the bathroom, i.e., shampoo, conditioner, lotion, were all reused and contained no seals. When we started for bed later that night we removed the bedspread and discovered that the blanket underneath was soiled in various spots... more

The Quality Inn and Suites New Braunfels was the best hotel I have stayed at! There was great breakfast including waffles, cereal, fruit, danishes, and much more. The indoor pool and jacuzzi was very soothing and relaxing. The fitness room with a TV was nice. The room was very clean with a nice decor. It was close to many attractions... more

As new parents, traveling with the baby for the first time, we decided to splurge a little and go for a higher standard than our usual choices. This was not worth the extra cost. There were old dried-up food chunks on the carpet. The hangers in the closet were broken. The showerhead was mildewy. The sheet in the crib did... more

the room was comfortable and clean, great shower. Breakfast was ok. We would stay here again, but probably have breakfast at the Friesenhaus Restaurant on Castell. more

I did not expect Ritz Carlton service or Four Seasons ambience - just a clean room with fresh linens and a little something to eat for breakfast. This place was disgusting (take a look at the picture of the blanket that was on the mattress of the fold out couch). I asked for a rollaway - I called the property... more

We stayed at the QUALITY INN & SUITES IN NEW BRAUNFELS,TX for our family vaction and much too our surprise it was the best place ever. Extremely large rooms, friendly staff ,indoor pool and my son just loved having hot wafflesin the morning. Beds were very comfortable, free high speed internet, breakfast was just awesome( eggs,bacon,waffles etc.). The hotel is... more