Dirty, old, ran down... had I been alone I would have left and gone elsewhere. However, I was with a team of 5 so I stuck it out but I will never return. If all the other hotels are full I'll sleep in the car. The food in the restaurant was also gross. more

Arrived Wednesday evening for four nights. Room a little shabby and showing wear and tear but clean. Bed offered little support. Adjoining room had refrigerator and microwave--ours did not--for same price. Pool is murky and after sitting on the balcony observing for a few minutes we learned why. Smoking guests were flicking cigarette ashes and butts in water when finished.... more

I would recommend it to anyone who likes cleanliness. But, it is an old hotel, I was greeted by a stopped up toilet. Customer service was really good. The price I paid was not worth it. Their fitness center is broken, you have to drive 2 miles to get to a gym. more

Every year we go to New Braunfels to float the river with a group of friends. All the hotels are expensive there and last year we stayed at the Days Inn next door. This hotel was way better than expected. It is located minutes from the river and is very clean. We did not go in the bar this year,... more

Room felt damp, noisy air conditioner, place is badly in need of a facelift. Bar is smoke-filled and nasty, breakfast was lacklustre. I'm here on business regularly and won't return to this hotel. more

We booked two rooms. Both the rooms were neat and clean. The carpets, bathrooms, counters, sheets, towels all were clean. The furniture was even dusted! The coffee you brew in the room was awful. But the complementary coffee at the front desk was excellent. The staff was very helpful and friendly. I enjoyed my coffee while sitting under the umbrella... more

After trying to get a room in New Braunfels through Priceline without success, I relied on other travellers' reviews and selected Holiday Inn. Being a 3* hotel and Holiday Inn, I expected more from them. Check-in was quick. We received 2 cookies and 2 coupons for a free drink in the lounge. The Lobby smelled of smoke because of the... more

This is an older holiday inn and the wear and tear is showing. The front desk was very nice and helpful...even telling us some good places to eat. (If you go to New Braunfels, you gotta try Omas Haus, german food....yum!) The pool was pretty greenish....maybe the chemicals were off? The main problem though was the hotel was infested with... more

We stayed at the Holiday Inn New Braunfels while in town for a wedding. The hotel is in an excellent location, however, the rooms are very basic. Our room faced the swimming pool. The pool is actually pretty nice. Our room came with a refridgerator and microwave, which was really nice. My only real complaint about the hotel was that... more