Older Hotel. Reserved group rooms 6 mo. in advance. Had some trouble w/group hold expiring prior to team acceptance to sporting event. Manager would not return calls to work out group hold problem but after filing a complaint we managed to worked on an agreement. Problems checking in, rooms reserved were not available and would get King rooms instead, asked... more

Upon arrival the rooms don't appear to be too bad. Unfortunately I have stayed here several times. Better check the sheets before you get too tired too switch rooms. The worst night I had there, I found food in the floor by the curtains along with some cigarette butts. It was a smoking room, but had no ashtray. I didn't... more

Was a very nice place many years ago. Now it is very run down and some renovating taking place. When we finally got to our room the message light was flashing on the phone, would not turn off tried to reach the front desk the phone was dead. Later realized the clip on the phone was broke and would not... more

If Ur considering this place - change Ur mind IMMEDIATELY! 1st the staff is extremely rude - NO ROOM SERIVCE - it's below them! And the owners, well, they're money hungry. 2nd - The swimming pool & hot tub are disgusting! Ring around the hot tub & mold on the pool floor. 3rd - When U approach the front desk... more

We stayed in Odessa for 8 days, and our room was booked at Quality Inn. What was "Quality" about this place?? Absoultly nothing. We had to move rooms 3 times. The first time our room had knats in it, our second room had dirty sheets, and we had no hot water in the third room.We checked out immediately and will... more

During my 2 week stay there nothing was working right. The rooms had broken air conditioners during the first week that I was there. The pools heater was out the entire time and the pool was inoor so the water was FREEZING. They told us every day that the heater would be fixed the next day and it never happened.... more

I strongly recommend that you never, never stay at Quality Inn & Suites in Odessa, TX. (1) The air conditioner in the Suite was not functional; (2) The room reeked of a horrific odor; (3) The drains surrounding the swimming pool were backed up with sewage; (4) the staff are very unprofessional. Quality Inn & Suites claims to refund your... more