The best experience in motel stays I've had in over 20 years. Clean, comfortable, fresh rooms. Friendly, helpful, accommodating staff. Reliable, thorough maid service. Well maintained pool and grounds. Convenient, clean guest laundry room. Delicious complimentary full breakfast in on-site restaurant. The manager, Sangita, puts in many long hours assuring that guests are comfortable and undisturbed. Beds and pillows, and... more

This hotel was fantastic with a very nice, helpful, and prompt service staff. It's nicer than a lot of the hotels in the area and more reasonable. We actually moved from another hotel to this one due to the marked difference in cleanliness and peacefulness of hotel and helpfulness of staff. Our stay included a hot, tasty, southern breakfast at... more

After bi-weekly stays since 2007, I find this motel to have some of the best accomodations and a helpful, freindly staff. The staff is always concerned about my satisfaction with the room and makes sure my reservations are made for my next stay in Palestine. I am treated like I am in my home away from home; and they are... more

We had been on the road all day long, and we had bought a dog, a might expensive one at that. on our way home we decided to stop and stay in palestine. I usually do not stay at places such as best western, ramada inn etc. Just because i want to sleep on a nice cozy bed , and... more

We had an exceptional experience staying at this Best Western. The room was very nice, clean and roomy. A full breakfast was included with the price of the room, a first for us. This is a pet friendly inn, something we truly appreciated. Last but not least, the people running this establishment were the nicest we have ever dealt with... more

We had made a reservation for the Palestine Best Western for Thanksgiving this year as my Grandmother was very ill and her amount of time left with us was unknown. We were to go and check in at the hotel the day before Thanksgiving, November 26. Early in the morning on November 25 I received the phone call that my... more

Really comfortable beds, a great hot breakfast, clean fresh rooms and friendly staff that followed up with a phone call to my room to ask if I needed anything. The owners and employees ask at every opportunity if everything is o.k. or is there something I need. Really nice people! more

We requested a quiet room, away from stairs, ice machines, small children. The manager, who did not give his name, overheard me and interrupted our conversation with the desk clerk to deliver a lecture on how they cannot control other peoples' behavior, if they are loud and disruptive there is nothing that hotel management can do about it, and if... more

The family wanted to go to the palestine state park on a last minute decision. So we got to palestine late that evening and went to holiday inn express. They were booked so we went to best western down the road. We drove up to he check-in pavillion and the girls said it looked creepy. I laughed because it did... more