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Homewood Suites by Hilton Plano-Richardson

3.0 of 5
2601 E George Bush Turnpike, Plano, TX 75074
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Homewood Suites by Hilton Plano-Richardson
Ranked #1 of 34 hotels in Plano
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91 reviews from our community

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Date Rating
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

This is the second time we have stayed at this hotel. The staff is wonderful, the hotel is beautiful and immaculate, and the breakfast as well as the welcome home reception on weekday evenings is always a hit with the family. This time, we had to book at the last minute due to a death in the family, but we... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
23 May 2013

Thank you very much for the wonderful review, and my team and I are so glad you've enjoyed our hotel on two occasions. I am sorry to hear of your loss, and glad that my team was able to accommodate you with a bereavement rate. We thank you for choosing our hotel, and hope next time you're in town you'll... More

Lincoln, Nebraska, USA
Top Contributor
52 reviews 52 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 16 May 2013 via mobile

Excellent room set up, comfortable bed. Exercise room with 2 treadmills, 1 elliptical and free weights. Beautiful decor, nice pool and jacuzzi, nice breakfast and very good evening meals... what more can a contented traveler have to say? Oh, and yes... the front desk clerk advised me of the central location of the elevator : )... overall great place!!!

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
20 May 2013

Thanks for the kind words, and we're so glad you enjoyed your stay with us! My team and I all work hard to maintain our award-winning hotel, and guest feedback is always welcomed and appreciated. I've passed along your comments to my team as they will enjoy reading them. Thanks again, and we hope to see you soon! Sincerely, Jennifer... More

A TripAdvisor Member
3 of 5 stars Reviewed 11 May 2013

Overall the stay was adeqaute. Location is terrible because of all the traffic in the area in mornings and evenings. The breakfast in the morning was okay but nothing spectacular. I had issues with the television the entire stay with not being able to receive local channels.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
15 May 2013

Thank you for reviewing your stay, and on behalf of my team, I apologize you were not completely satisfied with your experience. I have forwarded your comments to my staff for their review, as guest feedback helps us gauge the level of service we provide, and illuminates opportunities for improvement. I have followed up with my maintenance team regarding the... More

Plano/Richardson, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Great hotel, huge rooms, friendly staff, would recommend it to anyone looking for a place to stay in the Plano/Richardson area. There is also a courtesy shuttle, and a decent sized continental breakfast. The only drawback to my stay was that there was construction happening on the property, but the hotel was very informative of the situation, and I didn't... More

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Review collected in partnership with Homewood Suites by Hilton

MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
15 May 2013

So glad you enjoyed your stay with us, and we appreciate you choosing our hotel. I do apologize for any inconvenience you experienced due to the on-site construction, but I'm glad to hear you were kept informed. We're always looking for ways to improve our hotel and guest experience, and this occasionally involves updating the hotel construction. Next time you're... More

North Richland Hills, United States
1 review
5 of 5 stars Reviewed 1 May 2013

The hotel lobby and room were both very clean and kept up. We walked into a lobby with a fun, modern look, which was very nice to see it's an updated kind of place. The staff was very nice, and our room was in great condition. The bedroom even had a ceiling fan - imagine that, a ceiling fan in... More

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Review collected in partnership with Homewood Suites by Hilton

MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
15 May 2013

Many thanks for the great feedback, and we appreciate you choosing our hotel! We all work hard to maintain our award-winning hotel for our guests, and we're so glad you enjoyed our decor, accommodations and service - including the ceiling fans (an especially nice amenity during the warmer weather!). Thanks again, and we hope to see you soon. Sincerely, Jennifer... More

San Jose, California
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 21 April 2013

Full Time Business Traveler: The Homewood Suites Plano is a good hotel. It is located right off the freeway (no issue with freeway noise), there is amply parking, it is literally right next to a Burger King, McDonalds, and a gas station/convenience store (all within a couple minute walk), The building itself is a standard homewood suites that is kept... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
23 April 2013

Thanks for taking the time to review your stay, and we appreciate the feedback. We're glad to hear that overall, you enjoyed your stay with us. I understand your comments regarding our elevator location, and apologize for any inconvenience. If you would like a suite closer to the elevator, or in a particular area of the hotel (near the lobby... More

Oklahoma City, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

We had an outstanding experience at Homewood Suites! We selected this hotel mainly because it was close to IKEA and Frys, but it turned out to be an excellent choice! Extremely comfortable accommodations, very helpful staff and a lovely breakfast. We will definitely choose this hotel again!

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
15 April 2013

Thanks for the kind words, and I'm so glad you and your family enjoyed your stay with us! It is a real plus having Frys so close by, and IKEA just a short drive away, in addition to lots of other great shopping (Collin Creek, Watters Creek, Allen Premium Outlets) all nearby. Always glad to hear you found our service... More

1 review
4 of 5 stars Reviewed 7 April 2013

I enjoyed my time at this hotel everything was good for the most part, the only issue was the breakfast was not much of a verity other than that everything was good. If opportunity presents itself I will have no problem staying at this hotel again

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
10 April 2013

Thank you for sharing your review with us, and we're so glad you chose our hotel during Easter weekend. I've forwarded your comments about the lack of variety at breakfast to my food and beverage team so they can look for opportunities to improve our service. Thanks again, and we look forward to welcoming you back. Sincerely, Jennifer Ross General... More

Oklahoma City, Oklahoma, United States
1 review
5 of 5 stars Reviewed 3 April 2013

My family travels a lot watching our daughter play Volleyball all over the US. This was one of the nicest room and facilities we have stayed at, especially for the price. We would highly recommend Homewood Suites to everyone.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
5 April 2013

We are so glad to hear you enjoyed our hotel, and especially that we are one of the nicest facilities you've experienced! I know that traveling on the road with a sports team can be very tiring, so I'm glad our service and accommodations were a nice break from your hectic schedule. Best of luck to the team, and we... More

Abilene, Texas
1 review
5 of 5 stars Reviewed 26 March 2013

I recommend this hotel to everyone. The manager was wonderful in working the group discount and the front desk staff displayed superb customer service in accomodating our room needs and setting our reservations. The Housekeeping staff did an outstanding job taking care of our needs during the stay. The rooms were found to be very well maintained, extremely clean and... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review
28 March 2013

Many thanks for the fantastic review, and it sounds like you enjoyed every aspect of your stay with us! My team and I take great pride in running an award-winning hotel, and it is always rewarding to hear feedback such as yours. I've let everyone read your comments, as they'll appreciate the positive feedback, too. Thanks again, and we look... More

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Additional Information about Homewood Suites by Hilton Plano-Richardson

Also Known As:
Homewood Suites By Hilton Plano-Richardson Hotel Plano
Homewood Suites By Hilton Plano-Richardson Hotel
Homewood Suites Plano
Homewood Plano
Plano Homewood
Plano Homewood Suites
Homewood Suites By Hilton Plano-Richardson Texas
Address: 2601 E George Bush Turnpike, Plano, TX 75074
Phone Number:
Region: United States > Texas > Plano
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Plano
#2 Family Hotels in Plano
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Homewood Suites by Hilton Plano/Richardson is an all-suite property conveniently located in the Plano Technology Crossroads area. 108 suites, including 24 two-bedroom suites, the Homewood Suites features fully-equipped kitchens, LCD HD TVs with premium channels, Herman Miller desk chairs, Neutrogena bath products, granite countertops, rich wood accents, property-wide complimentary high-speed internet access, laundry facility, business center, event space accommodating up to 60 guests, Fitness Center, and outdoor Sports Court, pool and spa. ... more   less 
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Homewood Suites by Hilton Plano-Richardson
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