We were happy with our stay in the Penthouse last year, so this year we e-mailed for prices to repeat our stay. The price had gone up by $18 a night, which was much more than the properties of comparable quality, and the owner was rude. Other people have said that he was rude to them but we didn't mind...
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We have not raised rates in over 5 years. This person propbably received a special walk-in rate(if we are not full and someone walks in, we sometimes offer one time lower rates.) and wanted to duplicate this for an advance reservation rate. Our rates are not only competitive, they are the lowest for the location and aminities we have.