The lobby is deceiving. It looks great! We were told the rooms had new carpeting. The carpets were filthy and had stains everywhere. Both rooms smelled horrible. The smell was likened to a combination of urine and old sour rags. The towels were thin, old, gray and basically disgusting. All the counter tops were sticky as was the floor in... more

From the call on Jan. 23rd to make reservations to check-out time, the staff was very polite (it seems they have changed on personnel since '06). My husband and I spent a wonderful St. Valentine's celebration in a one king-size-bed non-smoking bedroom with a jacuzzi, imagine that. more

Rude staff is only part of the story. My wife and I made a spur of the moment trip to Port Isabel to see a friend recieve an honor. We expected to have problems finding a room, because it was almost the end of the summer season. Casa Rosa did have a room and they rudely informed me that the... more

On a last minute trip to South Padre Island for 4th of July, I called around to numerous hotels to check on rates. The Island seemed to be booked and some one reffered me to the Casa Rosa. When I called them, an unpleasant male answered. I went ahead and asked him about the rates and types of rooms he... more