We arrived after 1 pm to check in. The employee at the counter had to leave twice to find out if our room had been cleaned and ready to be occupied. When he finally shows back up, he anwers the ringing phone to assist the caller. We were so angry. He should have put the caller on hold to help the paying customers he had in front of them.

After getting our keys, we arrive at the room to get knocked down by the smell of mold & mildew. Yes, I know this is humid Houston but the odor was way beyond that. The stove was nasty. The towels were rough. If the bathroom door was open, you couldn't get near the shower. Two people could not use the decent sized bathroom at the same time. We tried to get a room at the Comfort Inn next door but they were booked. I came home and disinfected our bags & washed the clean clothing that we didn't wear.

Never again.........ever! more