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Courtyard by Marriott Texarkana

3.0 of 5
5001 North Cowhorn Creek Loop, Texarkana, TX 75503
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Courtyard by Marriott Texarkana
Ranked #9 of 19 hotels in Texarkana
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60 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
1 of 5 stars Reviewed 11 June 2013 via mobile

I had reserved a king suite, with about a week's notice, with the Jacuzzi in the bedroom and told the hotel personal that I was going to get married on June 8th and wanted something real nice and relaxing for the start of my honeymoon. The personnel reccomended their spa package and that it would contain chocolates and rose petals... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

Texarkana is not a popular place for us to stay on the road because of the lack of nice accommodations- however, we were pleasantly surprised by the Courtyard Marriott which had lovely staff, very nice furnishings and extremely comfortable beds. The only downside was the café, which offered a limited breakfast menu and an inexperienced barista, but overall, I would... More

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Amy H, Director of Sales at Courtyard by Marriott Texarkana, responded to this review
30 May 2013

We appreciate your nice compliments on our Courtyard by Marriott and its staff. The concerns you expressed of our new Bistro will be used as a training tool to improve the quality of service and exceed the expectations of all our guest. Our Courtyard was totally renovated July, 2012, with the addition of the "New Stay" onsite Starbucks and Bistro.... More

Cabot, Arkansas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 April 2013

The hotel had new decor in lobby and an onsite cafe. The beds were very comfortable. There was blackout drapes that covered the entire window! The rooms were typical hotel rooms, but nothing special. I am conditioned for a complementary contential breakfast at hotels of this price range. Hotel staff did comment that you could walk or drive over to... More

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See 2 more reviews by bpmitchell for Texarkana
Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 April 2013 via mobile

I felt compelled to leave another review on this property, because my last review was not good at all. This hotel has been completely redesigned with a very modern look. Checkin was smooth with Kim and the room looked great. Love the new carpet and furniture. I have one complaint and it looks like others have mentioned it, but the... More

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Amy H, Director of Sales at Courtyard by Marriott Texarkana, responded to this review
21 April 2013

Thanks for your positive feedback on our "New Stay" Courtyard by Marriott. We are very pleased with the renovations as well. The goal of all our staff is that we exceed your expectations in every way. Let me personally introduce you to our new Bistro breakfast selections the next time you are in Texarkana. Our breakfast sandwiches and made to... More

Bowling Green, Kentucky
1 review
1 of 5 stars Reviewed 12 April 2013

We stayed the night of 4/5/2013 & 4/9/2013. The first time I stayed $89.99 i asked up front if i could pay with Cash. They said yes just need to swipe my card to keep it on file. I ended up paying for the room in cash and then I had a $120 Pending charge. it took 5 Business days... More

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Amy H, Director of Sales at Courtyard by Marriott Texarkana, responded to this review
21 April 2013

I am so sorry about the confusion with your credit card statement. While it is standard for a deposit to be held for possible incidental charges during your stay, it should not take more than 7 - 10 business days to settle the account. I will forward this situation to our billing department for review. Thanks for sharing your concern... More

Tinley Park, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 March 2013

Huge room with lots of up to date furnishings. The front desk staff were very accommodating and friendly. Competitve rate, although I do feel this hotel is geared more towards young, working people rather than seniors, like us. It would be nice to have a breakfast included. There is a "snack bar/bar" area. It is in a good location, right... More

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Redwood City, California
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 March 2013

This is a good place to stay. Room had convenient layout, clean bathroom. Flat screen TV. Everything functions in the room. I wish Courtyard will include free breakfast instead of expecting the guest to buy breakfast separately. This is not a competitive business practice.

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 21 February 2013

When we arrived we found a sign at the front desk saying they had stepped away, they however had stepped away not far enough as they were chatting behind the door by the counter, while we were waiting to check in and we were there around 4:30 pm, so we weren't early. Then we were put in a room, where... More

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Detroit, Mi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 January 2013 via mobile

This hotel is not up to Marriott standards by any means. More like a Budget Inn. The beds were okay. The floors, mainly the bathroom, were not very clean. The bathroom door had mud hand prints on it. The stopper in the tub was broken so we had to remove it because the tub kept filling up while taking a... More

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Amy H, Director of Sales at Courtyard by Marriott Texarkana, responded to this review
27 January 2013

We appreciate your taking the time to voice your experiences and concerns during your stay. Let me assure you that this type of guest service is not typical nor is it acceptable at our Courtyard by Marriott. Your input will be presented to our Management and used as a training tool to ensure that this situation does not occur again.... More

Odessa, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 January 2013

We arrived in Texarkana after a 500 mile sudden trip due to a family member hospitalization. A hospital representative told us that hotels close by offered 'medical discounts' to those in our situation. From the several choices very close to the hospital we chose Courtyard Marriott. The desk manager was responsive to our request and familiar with the discount- we... More

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Additional Information about Courtyard by Marriott Texarkana

Also Known As:
Courtyard By Marriott Texarkana Hotel Texarkana
Courtyard By Marriott Texarkana Hotel
Courtyard Texarkana
Texarkana Marriott
Texarkana Courtyard
Courtyard By Marriott Texarkana Texas
Address: 5001 North Cowhorn Creek Loop, Texarkana, TX 75503
Phone Number:
Region: United States > Texas > Texarkana
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Texarkana
Price Range: £
Hotel Class:3 star (3*)
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