I firmly believe you get what you pay for, and this residence inn was no dump. It was nice. Clean (though we did have to ask for housekeeping a few times). The "crib" was a dumpy pack n play rather than a crib, the indoor pool was a little too cold, but all in all the suite was nice, the... More

I found this hotel on the Internet, Marriott Rewards area. We wanted to stay within walking distance of the Cynthia Woods Mitchell Pavilion for a concert. While the property seemed clean and quiet -- my big complaint is that we used the whirlpool (the second reason why I chose this property). When my boyfriend got in the whirlpool with a... More

My family stayed here over Memorial Day weekend. The hotel was very nice and staff friendly and helpful, but the pull out sofa my daughter slept on was awful. The mattress was in very poor condition and wore out. The desk clerk brought us roll-away bed that was just alittle better. Other than that this was a great stay. They... More

Big comfortable rooms and great staff. This is going to seem like a weird complaint, but the countertops in the bathrooms are unusually low, so I had to bend way over to wash my face. Other nit is the workout area is really dinky. Really dinky. But overall a good value and conveniently located - easy to walk just about... More

Had reservations here 11 months in advance. Two weeks before the our reservation I called to confirm. I was told that I had been "bumped" because they had oversold the hotel and platinum members take presedence. Apparently I was not important enough. The customer service was ridiculous!! Tamera, the sales coordinator, was of absolutely no help. I will not be... More

My stay was great but I am use to more upgrades in the rooms. The beds were comfortable and I had a king bed and it was similar to european furniture (low to the ground). Pillows were fluffed and room size was average. Recommendation for the TV to be on a swivel to turn it while in bed. Had an... More

This hotel is not structured in the classical sense but built more like a residential agglommoration. One almost feels like this is a (vast) personal residence, till one enters and sees the obvious giveaways. It is quite comfortable, but not plush. Bathrooms are a tad small, but each room also has a kitchenette. Probably due to high employee costs it... More

Everything is right in it's place like every other one of these Residence. Five things; Quietest shower I have ever been in, ever, period. I didn't know the water was on. The eggs here on the included buffet were better than at other stops within this brand. The cookies were hard. Fail The signage is the issue here. The locals... More

This is a cozy and comfortable Residence Inn. It is a little older but fine. The room was very clean and spacious. The indoor pool and hot tub were nice, although the pool was too cold. My daughter and her friend also enjoyed the small tennis and basketball court. The complimentary hot breakfast was great, plenty to choose from. The... More