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Americas Best Value Inn


Hotel class 2.5 of 5
115 S Jack Kultgen Expressway, (formerly Lexington Inn), Waco, TX 76706
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Reviews you can trust

79% Do not recommend
2.5 of 5 stars 14 reviews
Excellent
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By trip type
All (14)
[ Date ] [ Rating ]
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2 of 5 stars
Merkel
9 Dec 2008 | Trip type: Business

First, the crew behind the counter were not up to speed with the computer and reservations. Took 30 min to straighten that out. The rooms were "non smoking" but by the smell, I suppose them to be formerly smoking rooms as it is a very old hotel. Average cleanliness. The main and possibly dangerous problem is the water temperature in... more

Management response from
Wayne1944, Manager

The review was correct concerning the water fluctuating from hot to cold. We found and corrected the problem in January, 2009. Under a new manager, the hotel upgraded and completely remodeled all 115 rooms during the first four months of 2009. Cleanliness is a top priority with all rooms being triple checked daily

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1 of 5 stars
houston
27 Sep 2008 | Trip type: Couples

I had items stole from my room and when I went to the front desk there were two other families in the office with the same complaint. We tried to talk to the manager and she would not come and help us. We decided to call the police and when they came to take our statement the police told me... more

Management response from
Wayne1944, Manager

The person responsible was caught two weeks later with the help of the staff and Waco police.

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1 of 5 stars
Texas
19 Aug 2008

This place is filthy. There were roaches in our room. I was leary because I made the reservations thru the internet and it is hard to tell by a picture. Take my advice, this place is very BAD!! more

Management response from
Wayne1944, Manager

Unfortunately, there was a pest problem at our hotel during the summer of 2008. Since then our hotel has an aggressive professional pest control policy that has eliminated the problem completely.

Disgusting
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1 of 5 stars
San Antonio, Texas
18 Aug 2008 | Trip type: Family

Can we say Roach Motel? I would never stay here again. We stopped for the night thinking it would be a nice place to stay for some rest but I had a miserable night. I kept seeing little roaches scurry here and there. One even fell out of the toilet paper! I was paranoid that they would get in my... more

Management response from
Wayne1944, Manager

Unfortunately, there was a pest problem at our hotel during the summer of 2008. Since then our hotel has an aggressive professional pest control policy that has eliminated the problem completely.

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1 of 5 stars
Austin
9 Jul 2008 | Trip type: Family

I had two beds in my room one got made up and the other did not. The coffee pot had old coffee still on top of the caraffe and mold with a little water in the bottom. Bath tub was not cleaned, still had dirt in the bottom because the tub did not drain well. Floor had not been vaccumed... more

Management response from
Wayne1944, Manager

The new manager makes cleanliness a priority for the entire staff. All rooms are inspected three times prior to a new arrival. All 115 rooms were completely remodeled during the first four months of 2009.

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4 of 5 stars
Seattle
26 Feb 2008 | Trip type: Business, Solo travel

Free breakfast, Ineternet service, big rooms, inviting lobby. People were very nice. I had no problems here. The location is close to the convention center and to Baylor University-Easy to get around. Would recomend that you check this place out if you are in town. The hospitality offerred by the staff was inviting and it felt good to unpack my... more

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1 of 5 stars
OKC,OK
26 Nov 2007 | Trip type: Business, Family

We stayed here for a dog show at the convention center the weekend after Thanksgiving. This hotel's only redeeming quality was that it was close to the convention center. If a nice shower is important to you, this expect to be scalded one minute then frozen the next. This was the experience of everyone who stayed at this hotel. Next... more

Management response from
Wayne1944, Manager

The guest was right. We corrected our water problem in Janauary 2009. We completed the remodeling of all 115 rooms in April 2009.

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1 of 5 stars
Houston, TX
2 Nov 2007 | Trip type: Friends getaway

I am a baylor alumni. When my parents use to come in or guests, we used to put them up in this hotel (used to be lexington). After the name changed over, you can tell the standards went down. When we first walked in to the hotel for our fraternity alumni weekend, we waited a while for the Indian owner... more

Management response from
Wayne1944, Manager

The new manager has raised the standards to the glory days of old. We have completed the remodeling of all 115 rooms in April 2009.

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4 of 5 stars
Texas
14 Sep 2007 | Trip type: Solo travel
1
person found this review helpful

Stayed here for the boat race that was in town, and I was pleasantly surprised with this Hotel. They have a good amount of amenities, more than you would expect. They have a pool and hot tub and wireless internet. The front desk employees were really nice, and it looks like the carpet has been recently replaced in the room... more

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4 of 5 stars
New Jeresey
1 Jan 2007 | Trip type: Business

I booked my room over the phone prior to arriving into Waco. I came with a party of about 12 people, so the hotel manager accomodated the company van to come and pick us up from the Waco airport. I went during the "off season" and only paid $43.99 for a room! This was a great price since breakfast was... more

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Americas Best Value Inn Also Known As

  • Americas Best Value Inn Waco
Address: 115 S Jack Kultgen Expressway, (formerly Lexington Inn), Waco, TX 76706