We booked this hotel based on the Tripadvisor reviews. This is the first time we have been disappointed with a hotel based on Tripadvisor inputs. We stayed in a first floor room. The hallway looked like it had been renovated not too long ago. The room was dingy. The carpet along the wall had not been vacuumed in a very... more

While traveling from Amarillo to Houston, my family and I broke down near this hotel. While waiting to get the vehicle fixed we were treated by the staff with the utmost respect that you could ask for. By far the best I have ever been treated by a Hotel Staff. more

My husband and I stayed here for one week at the end of January/beginning of February. We were in transit from NC to be stationed at the Air Force base here in Wichita Falls, TX, and we had made reservations at the Best Western Northtown Inn ahead of time online. We actually drove into Wichita Falls in the middle of... more

My daughter and I stayed here while visiting our son at the AFB. The first room given to us was smoke filled, although I had specifically requested non-smoking and my husband had told them of my smoke allergies. I returned to the front desk and the clerk was VERY concerned and apologetic and immediately moved me to another room. That... more

I originally had a room reserved at the Ramada Inn Limited down the road from this Best Western. I ended up leaving due to miscommunication as to the type of room I wanted. I found this Best Western late at night and hoped they had a room available. The clerk was very courteous and stated he would find a room... more

I would like to tell everyone if you are going to Wichita Falls Texas that this is the place to stay. We were treated like it was our best friends house. All the staff were so friendly and helpful. The rooms were clean and so were the grounds. All the staff spoke to you everytime they saw you, asking if... more

I expected the staff to be accomodating and friendly given the glowing reviews. They aren't. At check-in I asked for 2 doubles and was told I could upgrade for $10. I asked for a quiet room on the top floor. But was ignored and given a room on the 1st floor. I checked it out. The room was adjacent to... more

What a nice find. Excellent place to stay.. Friendly. efficient and clean. Pleasant staff. Highly recommend. Great breakfast more

The Best Western Northtown Inn on Kenley Avenue in Wichita Falls, Texas was a pleasure to stay in due to the professional, friendly, helpful and cooperative staff. It was truly a home away from home. The room was spacious, comfortable and very clean. The maid service was excellent and friendly. The HBO service on the television was excellent to watch... more