Checking in and out was simple, fast, and friendly. Great location. Our room was clean, comfortable, and generic. Our only problem was with the free breakfast. Some of the food items were not easy to find; others were out. Since we were only passing through, this place was "good enough". more

We were going to Zion National Park from Bryce on a hiking trip, before getting essentially rained out of our hikes and camping around Zion. Knowing we were going over to Glen Canyon and then down to the north rim of the Grand Canyon, we made the decision to stay in Kanab overnight. After checking rates we eventually booked a... more

The hotel was nice, and the room fantastic. I mean lots of space, very clean, all the amenities- absolutely lovely. What did this place in was their staff. When we checked in the girl behind the counter didn't even look us in the eye and just shuffled papers around for us to sign without any smiles or acknowledgment of interest... more

We were on a 3 week road trip and this hotel had the distinction of being the worst we stayed in. Reception was offhand, the rooms were dingy and the first thing we noticed on going to our rooms was overflowing trash bins which had still not been emptied 2 days later. We had booked for 4 nights but left... more

Especially would like to thank Heather!!. who is head of the housekeeping staff for going out of her way to make our stay extra special.. We volunteered at Best Freinds which is an awesome experinece and Healther worked with us to accomodate us. Infact all the staff were friendly and helpful. The breakfast was wonderful and we enjoyed ourselves. The... more

Towards the end of a Grand Circle Tour, having stayed in some excellent hotels / motels at considered less than this hotel, I was disappointed with the service received. Having even stayed in a lodge on the rim of the Grand Canyon for less, I was hoping for something special. The first impression was very poor - a receptionist who... more

This is a great hotel if you like rude, ambivalent employees and dim, dirty rooms. After a lengthy check-in process with a disinterested desk employee, my husband and I went up to our room in a dingy elevator. Once there, we found a light bulb had burnt out in the main lamp in the room and no towels in the... more

Stayed here for one night in February 2009. Location is easy to find with lots of parking. Chose this hotel as we had Best Western airmiles cards. Was worried after reading previous reviews but there must have been some upgrades done recently. Our room was clean and comfortable with large flat screen tv and very comfortable beds. Stayed in main... more

Dirty windows. Smoke detector beeped every minute because batteries were run out. Staff was not able to substitute the batteries within 24 hours. We had to move to a room facing to the (noisy) street. No internet access possible because a computer error had occurred. Staff was not able to restart the system. Breakfast was fine. more