I should have listened to the other reviews that indicated this was a horrible place to stay. On our first morning, I pushed the room service button on our phone. After placing my order for an omelet (ham, cheese, and peppers), I was told it would be ready in 15 minutes. After waiting nearly 40 minutes, I called room service... More

We loved the location right at the base of the mountain and the ease of getting out skiing each morning. The valet quickly brought the skis to the base of the gondola, so by the time you walked the short distance and bought your ticket you were ready to go. All the staff were friendly and helpful. We stayed in... More

We have been coming to the Westgate for the last 6 years and have always had a very good stay. In all those times we had one negative experience with the room location which was handled very quickly by the front desk manager. This year we made sure to call ahead and everything was as promised. Yes the place is... More

Had a wonderful trip to Park City at the Westgate. The front desk desk was great at getting us checked into a room where we didn't need the switch out the next day to our two bedroom. Nathan and Carl worked that out even during Sundance! Skier services did a great job with the skis and boots and guest services... More

The West (GREAT) Gate has just about everything to make you feel right at home! Our contact was Tonya and she held our hand and booked everything we needed to do at the resort and beyond.We rode the Canyons with their great gondolas and slopes. We visited the spa w/waterfall Jacuzzi,sauna, and steamroom, and the massages were tremendous. A wonderful... More

My husband and I just returned from a visit to Park City for the Sundance Film Festival, and we stayed at a family timeshare at the Westgate. From the moment we arrived until the day we left, we experienced excellent service from all of the staff, including concierge, housekeeping, restaurant servers, and the shuttle drivers. They were all helpful, and... More

Just wanted to make it known that the experience we had at the Westgate Grill was absolutely fantastic!! The ambiance, music entertainment, servers and food was first class. I was able to meet the Manager, Joanne I believe her name was. Her mood and enthusiasm towards customer service really lit up the place. I mentioned to Joanne that my wife... More

From the moment we got to the Westgate we had nothing but BAD service. Our "condo" if that is what you would call it was TINY. Also to get to our room you basically had to go through a maze of hallways and elevators. In fact to get anywhere is this resort is a challenge. This resort says it prides... More

I rented a 2 bedroom/2 bathroom suite on the 5th floor of the Bison building at The Westgate from January 13-21st, 2012. The room set up is like having a small apartment attached to a bigger suite and we rented through VRBO. The place was immaculate and very well stocked- the kitchen had all of the comforts of home including... More