BEST WESTERN PLUS Provo River Inn (Utah) - Hotel Reviews

Also Known As:: Best Western Plus Cottontree Hotel Provo; Best Western Plus Cottontree Hotel; Best Western Provo; Provo Best Western; BEST WESTERN PLUS Provo River Inn Utah

Address: 2230 North University Parkway, Provo, UT 84604-1509

Phone Number:

Region: United States > Utah > Wasatch Range > Provo

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #8 of 22 hotels in Provo

Price Range: £

Official Description (provided by the hotel):: \Stay at this 100% non-smoking Provo, Utah hotel located near Sundance Ski Resort, Utah Lake State Park and Brigham Young University. Welcome to the BEST WESTERN PLUS CottonTree Inn, where guests will find the best in customer service, amenities and accommodations all for an affordable rate. Guests staying at this Provo hotel will be just 45 miles outside of Salt Lake City and near the Sundance Ski Resort, Bridal Veil Falls and the Timpanogos Caves National Monument. ... more less

Reservation Options:: TripAdvisor is proud to partner with Olotels, Best Western, Booking.com, Travelocity, Priceline, Cheap Tickets, Expedia, Agoda and Hotels.com so you can book your BEST WESTERN PLUS Provo River Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

pismore

Coto de Caza, California

Senior Contributor

42 reviews

19 hotel reviews

Reviews in 29 cities

53 helpful votes

“Great Location”

Reviewed 18 May 2013 NEW

My family recently stayed at this hotel and found it to be a good choice. The hotel has new ownership and it appears that the property is being updated. We stayed in a suite because our party consisted of three adults. The suite we were assigned was quite large and easily accomodated our needs. It has an excellent king bed... More

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Dear Valued Guest, Thank you for taking the time to review our hotel and we are pleased to hear that you enjoyed your stay in our full suite, we try to make each guest experience and stay as comfortable as home. Please come back and visit again soon. More

Adraval

Heber City, Utah

1 review

“Nothing like Waking up to 100 Ants on the night stand.”

Reviewed 12 May 2013

The hotel room was very nice with the white linens and the bed was super comfy! The bathroom had nice granite counter tops and it made a nice first impression. The remodeling looks really nice. The indoor pool area and hot tub was wonderful, the breakfast was great (The scrabbled eggs were so good I went for seconds) . Having... More

Thank you for taking the time to give us your feedback. We value your comments and will use it to better every guest experience. I do apologize for the incident in your friends room, I know our staff took care of it immediately after the first call. We strive to make each guest room like home away from home. Please... More

Susie B

Lakeland, Florida, Usa

1 helpful vote

“A Little Disappointed”

Reviewed 1 May 2013

Close to BYU! Nice staff and view of Provo River. Breakfast was also fine. However, our room was musty smelling, curtains were dirty and our carpet was not vacuumed daily. The window air unit made things very humid in the room, it warped the pages of all the new books we bought. Also, our boys with allergies were super uncomfortable... More

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Thank you for your recent review of our property. Yes we have been renovating and making all our rooms updated. I appreciate your kind comments about our staff, we strive daily for excellent guest service. I am sorry about the items that made your stay not as comfortable. We will use your comment to ensure better quality in the future.... More

OU4EVR

Fort Worth, Texas

32 reviews

9 hotel reviews

Reviews in 21 cities

8 helpful votes

“Nice but not a 3 star.”

Reviewed 23 April 2013 via mobile

Booked through Priceline and got a great deal. Site stated it wasn't a 3 star but more a 2 to 2 1/2. Rooms were comfortable but average. Beds comfy. Was placed on the 2nd floor and discovered night elevator! Had to lug my luggage upstairs. Not great for someone with disability not me but others that may be. Pool was... More

Israel_Escobar

Grand Junction, Colorado, Usa

“Heaven in Provo utah”

Reviewed 10 April 2013

Service was OUTSTANDING ! From checking in to checking out..... Very friendly staff which made me feel like they were truly happy to have me there. I knew I had several other choices in Provo , however I will be back ! Thank you

Thank you for taking time to mention what a great hotel we are, we appreciate your kind comments and will continue to strive each day to make all our guest experience as good as yours. More

AppleNewYork

New York

2 reviews

Reviews in 2 cities

“convenient”

Reviewed 8 April 2013

Easy to find, very affordable, comfortable. Very nice ride through the town. Quiet rooms. two pools, outdoor and indoor. Very nice place to stay with kids. Great view. Easy and quick check in. Very accommodating staff.

We here at the Best Western Provo River Inn thank you for your comments on our property, we our glad you enjoyed your stay here. Our staff will continue to do our best in making each guest stay like yours. We will look forward to your return, if in the area again. More

Michelle517

Logan, Utah, United States

“Wouldn't stay again!”

Reviewed 3 April 2013

My family and I stayed at this hotel last night. We rented a total of three rooms. The woman at the front desk was very helpful and worked hard at getting us checked into our rooms early. We thought we were in for a great experience. It went downhill after that. One of the rooms had a fridge and microwave.... More

On behalf of our entire team I would like to apologize for not exceeding your expectations. Our amazing staff takes pride in assuring each guest has a wonderful experience. We would like to invite you back to show what a wonderful hotel we have and hope that your next stay will prove just that. More

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Dale E

Yucaipa, California, Usa

“NOT WHAT I EXPECTED!”

Reviewed 25 March 2013

We took our daughter to Provo for a tour of BYU. I searched for a place that had 2 queen beds and was a close to the school. It was advertised as an upgraded Best Western, but that was far from the truth. The first room had the cheapest, oldest beds I have ever seen. I always check for bed... More

Our Management and staff at the Best Western Provo River Inn would like to apologize for not meeting your expectations. We strive each day to make every guest experience as comfortable as possible. We have a wonderful staff that works well together and also strives to make each guest room "Ultra Clean”. Again our apologies for the dissatisfaction and hope... More

tmartak

Price, Utah

Contributor

20 reviews

6 hotel reviews

Reviews in 11 cities

9 helpful votes

“Comfortable & Convenient”

Reviewed 16 March 2013

Hotel was easy to find & close to multiple restaurants. Bed was comfortable & the staff was amazing. Very quiet & close to Provo River which makes for a nice walk. Shopping area across the street & large mall not far away.

We here at The Provo River Inn are pleased to know you enjoyed your stay and all the surroundings. Thank you for taking the time to comment on our property. We hope that you will visit again soon. More

Isfine

Valley Village California

“kk”

Reviewed 4 March 2013

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BEST WESTERN PLUS Provo River Inn Hotel Reviews, Utah

BEST WESTERN PLUS Provo River Inn

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