We stayed at ORE St. George on an RCI exchange. When we got to our unit, there was an odor of urine coming from the master bath. The office had closed for the evening, so I called the next day and was told that there was no one available to clean because it was Sunday and everyone was off work. I also informed them that I had spotted ants in the bathtub. I was assured the unit would be cleaned and sprayed the following morning. We got back at the end of the day and the bathroom had not been cleaned. Called the office again and the cleaning people had gone home for the day, but I was promised they would come at 10 a.m. the next day (Tue). We were there until almost 11 and no one showed up. Once again, we got back after the day's activities and discovered our unit hadn't been serviced. This time we called the office and they told us that the cleaning people had showed up but didn't come in because we weren't there. This is pretty atypical, and no one told us we had to be there... more