Customer Service: As a previous reviewer mention customer service was lacking, could have been a lack of a common language as both my wife and I got the impression the woman at the desk did not understand us or just didn't care. Cleanliness: I've taveled the world quite extensively and have stayed in some pretty bad places (third world). Happy... more

I have stayed at some rundown motels before but this was the worst I have ever seen. We had a late check-in and got there at midnight, the lady at the front desk was mad we came so late. She gave us our key then locked the office and left- I'm asuming she went to bed 'cuz when I saw... more

Over all this Motel was in a convenient location to the mountain. However that was the only good thing about it. There was No wireless internet, no weight room, and no HBO. The staff was very grumpy and gave me the feeling they did not like tourists. I happen to be in the Hospitality field and rarely write bad reviews.... more

Three or four days prior to arrival I booked my reservation at Happy Trails in Ludlow, VT. One full day prior to check-in, I needed to change my plans and I called to cancel my reservation. I was very careful to be polite because I was aware that the management has a 14 day cancellation policy. But I figured I... more

We have been staying in Ludlow during the skiseason for several years and were looking for some more affordable accomodations. Based on their advertisments we decided to stop at the front desk and asked if we could see a room. The strong smell in the office area reminded us of Indian cusine (if you like it great, if you want... more

This is a no frills motel that is clean, comfortable, roomy, and even has mini-balconies with great views of Mt. Ascutney. Tub and shower, flat-screen dish tv, and reasonable price make the Happy Trails a good value. more

This is the creepiest and least accommodating motel ever!!! They would not let us have any friends in our room, and spied on us in the hot tub to count the number of people we had (also timed us). SO we were scolded for spending to long in the hot tub and then told our friends had to leave at... more

It was a small rundown motel. The tub sink and toilet were clean. The bed was old, the furnishings were old. The high speed internet connection was good. The front desk people were fine. more

We stayed at this hotel during a stop on our fall foilage tour of New England. I was a little apprehensive because of the bad reviews the hotel had gotten. However, our stay was very decent. This is not an upscale place, which was fine with me. After being on the road for about 10 hours that day after driving... more