On July 4th, my husband and I drove 200 miles for a long-awaited, two-night stay at the Equinox. When we checked in, we were told that our room was actually in a different location, across the highway and down the road. We trudged down the road to a structure called "The 1811 House." We walked up a narrow flight of... more

Check in was bizarre. We arrived at 3:30, check in is 4. We were told that our room may not be ready because the previous guest had been smoking in it and they needed to air it out in the 98 degree weather. After finding out that our $600+, newly renovated suite was hopefully ok and ready we asked a... more

We have been to the Equinox a number of times but this is the first time that I am writing about it. We go as part of an office conference that is held at the hotel. I love going not just because of the hotel but because of all the things to see and do in the area --not the... more

I was anxious to stay at this property based on some other reviews, but it didn't quite meet my expectations. I stayed in the "Townhouse" rooms, which was a seperate building from the main building. Rooms were very small and basic. No desk to work on - which was bad since I was there for a conference. I asked the... more

In the land of B&Bs and crappy motels, this is the one hotel and spa. Note: they charge a $25 resort fee per room in addtion to your reservation. However, they include 2 bottles of water in your room and bicycles for your enjoyment. Located on the main street close to shopping. It is under renovations, but it only affected... more

This was our third visit to the Equinox, which is a great hotel. They are in the midst of renovations inside and out, so we had to go outside to get to the lobby, some hotel services were not available, and the noise and dirt from workmen were everywhere. We telephoned the property twice to book the room, and they... more

This is Part 1 of two Parts: My husband and I booked The Equinox after seeing a great rate on TravelZoo. We decided to upgrade to a superior room. We knew we would have to go given the 21 day cancellation policy. Then we found out (via TripAdvisor) that the hotel was going through construction..... We arrived a little early... more

We noted the Winter rate online, but after the poor ratings on Tripadvisor I called the hotel. They did a full disclosure of the remodel, what was under contruction, and assured us a remodeled room. We arrived late on a wednesday and the bellman Jerry was extremely helpful! He even walked around the side of the building to guide us... more

Prior to our trip, which was booked back in December, I read the reviews on this website and was shocked. I then called the hotel directly and spoke with the manager on duty and asked the validity of the reviews. She stated the extent of the construction and was very accurate upon our arrival. Although there is a major construction... more