We stayed here with family for a wedding and were pretty dissatisfied with the customer service. We requested early check in which they said would be no problem, but the rooms weren't ready when we arrived. The hotel shouldn't promise something they can't provide. When we got to the rooms, there were dirty clothes left in one of the rooms.... more

There is one thing and one thing only going for this place. It is minutes from the University of Vermont. Now the bad news. 1) The place is dirty. Carpet in our room was very stained. Near bathroom it was damp and moldy. 2) The help does not care. Mostly young women from Moldova. I saw them enjoying gallons of... more

Myself and family stayed at this hotel for 3 nights recently whilst journeying around the States on vacation. This was the most disappointing hotel of our 3 weeks. This hotel as mentioned by previous reviewers is tired and the employees simply do not care about the guests welfare. Our room was not made-up at all (the room attendants all appear... more

The positive things about this property are the oversized rooms (huge by many standards), two sinks, pleasant staff and the location (convenient to everything in Burlington). Other than that, not great. The room smelled musty and damp, and even room freshener did very little to help that. The linens did not fit the beds properly, and were bunched up after... more

This was the worst hotel I have ever stayed at in the States. I seem to have been booked into the 'older' rooms (although they obviously do not let you know that these are in really poor condition when you book). The whole 'older' building is dirty, smells, with tatty flooring and scuffed walls. However, the worst aspect for me,... more

I found the staff at Comfort Inn and Suites extremely helpful to work with in accomdating our group. The service was excellent and the continental breakfast very adequate. more

The University Inn and Suites is now a Comfort Inn, and consists of two separate buildings. Several months ago I stayed one night in the more modern, renovated building and it was as you'd expect of a motel chain..."generic" but clean, comfortable, with no big surprises. However, recently I stayed in the old building and it was a whole different... more

We're from Southern Vermont and anytime we need to be overnight in the Burlington area, we stay at University. We've tried a few of the other hotels in the area, but we haven't been able to find anything that compares for the price. I've got 3 children ranging in age from 10 to 17, and there's plenty for them to... more

Excellent place for us truck drivers. I drive for Frito lay and our company has a direct bill with this hotel. It isnt my house,but I am only there to take 10 hours off and hit the road again. The people at the front desk were very friendly and helped out in every way. I will be bringing them a... more