We only stayed in this hotel for one night, but it was great for what we needed. We have two boys, 11 and 14. They loved the game room (free ping pong!), the big screen TV room and the pool. The pool area is beautiful ... enclosed in a glass atrium. Everything about the hotel was clean. The breakfast was... more

PROS: coffee in room, complimentary wireless internet, location CONS: business center was inconvient to access. also had an encounter with lynn, i forgot toothpast and she seemed very inconveienced. she never smiled. more

I do a lot of business travel but this time I was with the family and we wanted a nice, neat, clean place to lay our heads before the next leg of our family vacation. The Best Western, Waterbury was just the ticket. The hotel is very neat and clean. The carpet in the common areas appeared new, the fitness... more

We called this hotel at 9pm from a restaurant after deciding we didn't want to drive back to Mtl that night. Manager was nice, got us a room with an extra bed as we were travelling with my sister and our 2 children. Room was clean, very ordinary, but what is to be expected for a Best Western. The pool... more

stayed at inn for three nights. Rooms were large clean and bathroom was good size. Found for the price a bit to average. We had hoped for this price there must be good stuff for breakfast. Well it is very simple. Cereal,bagels muffins toast fruit and cold eggs. We have stayed in many Best westerns where it was much more... more

This hotel is pretty nice. We ended up just staying there because it was the only hotel in the area and it was too late to look around for cheaper B&Bs. We had to pay almost a hundred dollars for a regular room, which I found crazy because we stayed in Niagara Falls in a room with a jacuzzi for... more

I am a reviewer for Travelocity. I was not on assignement to review this hotel but I am ended up doing it anyway. Travelocity booked the hotel for me. I arrived with my family about 8 p.m. in the evening. The manager, Lynn- was on duty. Along with another staff member. Lynn started off with telling me she did not... more

My girlfriend and I stayed here for 2 nights during the Martin Luthor King weekend. The staff was friendly and attentive. The room was impeccably clean and well maintained. Coffee available 24 hours in lobby. Basic, yet quite acceptable free continental breakfast (cereals, bagels, muffins, etc.). Only negatives : I thought the dinners were a bit overpriced. The pool area... more

Service was exceptional. To begin with, the zipper on my dress I was planning to wear to a wedding a distance away from the Best Western broke. We had exactly one hour to get there on time. I called the front desk to inquire about the location of a shop where I could purchase a new outfit. Being we were... more