I came here for a college tour and stayed in this facility. The room was very nice (fridge, microwave) and the customer service (Lakeshia) was excellent. She was friendly, knowledgeable and courteous. She really made me feel like a welcomed guest. Kudos to Lakeshia Holida Inn Express & Suites. The pool and sauna were equally nice as the gym. Lastly... More

The start of out stay was alright. We always stay in Holiday Inns so I didn't think we would have a problem. The second day I went to work out and came back and all my towels in my room were gone....Called the front desk, they said they would have some towels brought up right away....about 45 min later the... More

I'm not sure what happened with the previous two reviewers, but our experience was quite pleasant. I will admit I am normally a Marriott customer, but I have strayed over to the Holiday Inn Express brand a few times recently. We had a perfectly nice stay. The room was quite large, it was clean, the front desk staff was very... More

Booked a room for one night, was traveling from Georgia and my plane got delayed several times so I contacted the reception desk after 10:00 PM; front desk clerk referred he was about to cancel my reservation since I did not showed up. Finally got to the hotel, hallways, carpets and walls smell of tobacco smoke. The room was poorly... More

I booked two rooms in the hotel for one night for myself and my husband and two other guests via the Priority Club hot line. At 12:30 am I was returning to the hotel when I came upon a group of 8 individuals congregating on and around a bench to the left of the hotel entry. They were speaking in... More

Nice hotel with a great Military rate that is centrally located to the area Navy bases. Was a great place with available internet connection to allow for house hunting research. Breakfast was great and free! More

I was going to Cheaspeake VA for my grandson's graduation and had booked a room through Expedia ( WILL NEVER do that AGAIN). The room they promised me was not available, The hotel told Expedia this and thought they would let me know. They didn't! When I tried to check in Miss Morgan told me about the room not being... More

Originally, we booked a two night stay at the Holiday Inn Express Chesapeake, however after the problems of the first night we left. This specific property appears to be "refreshed" from an older property. Holiday Inn Express is going around and re-doing lobbies, repainting rooms and putting in new beds/carpetting throughout the chain and while I do applaud that, this... More

We stay at this property everytime we are in Chesepeake, Virginia because the hotel staff makes us feel like family. We wouldn't stay anywhere else! More