I had three rooms at this hotel. For two of them I used my Goldpoints. I asked for an upgrade when I made the reservation. We went to check in and the girl behind the front desk clearly did not care one bit about the guests. After a 1/2 hour we finally were checked into a suite with a roll... more

We have stayed here twice in the past 2 years on the way to OBX. Our group booked 9 rooms way in advance, but there was confusion at the desk with names due to the hotel chain's poor reservation system that requires a name for each room, but overwrites them with the last name given (this also happened last year).... more

The hotel was clean rooms clean enjoyable stay. Staff and Mangement very friendly and helpfull they all went over and beyond call of duty. The amintanance guy was very knowledgeable and helpful great asset to the company more

I went for mothers day with my wife and my kids to get away for the weekend so that my children have some fun and give my wife a romantic weekend. I have to start to say that the manager was so helpful she made a basket for my wife with flowers and a bottle of apple cider and two... more

If you choose to stay here do not pay for with credit/debit card they will have your information and weeks after your stay they will still be playing around in your account. They claimed to be crediting my account but all i recieved a week later was debits from my account they made atleast 10 adjustments without my authorization. The... more

We chose this hotel because of it's location and the fact that it is fairly new. Yes it is new but it the walls are paper thin. We could hear the folks next door loud and clear as well as the folks above us. There was dust on the TV stand and hair in the bath tub. My aunt complained... more

We were visiting the Williamsburg area and wanted an excursion to Virginia Beach. All of the hotel rooms near the Virginia Beach area were sold out or exhorbitantly expensive. This hotel was about a 35-minute drive from the Beach Resort area. For the price, I was willing to drive an extra 35-minutes. We stayed for three nights and probably saved... more

Brand new hotel, what a clean, quiet place. Beds were super comfortable and the room was great!! Didn't use the pool but it looked great too. Unfortunately I did have a problem with the maids, apparently housekeeping leaves after noon?? I did complain via email survey and was quickly apologized to. Overall a great stay, and absolutely recommended. Also, it's... more

Researched bargain rates and good reviews for a quick overnighter to Western Branch, Chesapeake, VA area. OK, sure I'm used to really nice places and it "beat a blank" for a quick turnaround but, boy is this place in poor shape having been opened only 11 months! The construction quality and how it is being maintained will ensure only a... more