I visit the Richmond/Chester/Petersburg area twice a year on business and because of the great location and the great service I stay at this Fairfield Inn on every stay and will do so going forward. The rooms are clean, the internet is fast and allows my outbound emails to flow through unlike alot of other hotels and the inclusive breakfest... More

I have never had an issue with any stay in any Marriott property with regard to cleanliness or condition of the room...but this one was exceptionally spotless and appeared to be brand new, though I was told the entire hotel will be renovated later this year. The room and facility was outstanding. The personal customer service and attention made us... More

We chose to stay at the property the day before heading to Kings Dominion. It was only about 25 minutes away. This is a lovely hotel and the staff was great as well, expecially the young lady that checked me in. She went above and beyond to accommodate our room request needs without any hassle. Thank you!

First time we've traveled with our dog who is a 23 lb non shedding, well behaved dog. Was surprised at the fee for our dog to stay. When I made the reservation on the website it was a $75 fee. Steep but in line with other hotels I checked for our trip to Florida. When we went to check in... More

Better than average for a Fairfield. Used coupon from travel book which made it a good value. I would not pay regular price which is usually over $100 a night. Room was clean and comfortable. My only complaint is that the ac/heater unit was loud and the fan is either on or off, no auto option. Basically, I slept with... More

Considering I stayed on Marriott Points and the rooms (we booked 2 rooms each with 2 double beds) were 'free', no complaints on my end. Rooms were clean and neat although I found the carpeting a bit old and needing updating but other than that, it was fine. Easy location to get on and off the freeway. Breakfast was mediocre... More

This hotel is your average Fairfield Inn. However, If you are a dog owner you are in luck. The hotel now caters to dogs. They are all housed in the first floor rooms. If you don't appreciate the smells and sounds of dogs you should stay on the upper floors or better still find a different hotel. What a shame.

My family was recently displaced due to a tragic housefire and the Red Cross arranged for us to stay at the Fairfield Inn that same night. The next day we were overwhlemed with phone calls from concerned family and friends as well as waiting to hear back from the insurance company and before we knew it our checkout time had... More

Having to visit relatives in Richmond, we choose the Fairfield Inn, Chester for our "home base" while there. It is a great location and a respite when we need to escape for a while. The employees are very nice, the hotel is clean and the breakfast is wonderful. We will target this hotel for every visit we make to Richmond.... More