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All 14 Chester hotels

Hyatt Place Richmond/Chester

3.0 of 5
13148 Kingston Avenue, Chester, VA 23836
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Hyatt Place Richmond/Chester
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Ranked #9 of 14 hotels in Chester
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66 reviews from our community

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Date Rating
Exton, Pennsylvania
1 review
1 of 5 stars Reviewed 14 June 2013 NEW

The hotel was lovely, rooms were attractive. However, I woke up scratching in the middle of the night and then with several itchy bites after my first night's stay. Because my daughter didn't have any issues, I assumed the itching must be from something else. By the time I arrived home two days later, I had bites all over my... More

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Management response:
16 June 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. We... More

Savannah, Georgia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 June 2013

We decided to stay here on our long drive up from the South. Check-in went well, and our room seemed to be a little shop-worn but clean. However, when I set something down on the sofa I noticed something moving...very small insects that appeared to be ants. I later noticed more ants on the bathroom counter. The sofa was worn... More

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Management response:
7 June 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please... More

DC
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013

My only complaint would be that the bed seemed to be slightly lop-sided. But the sheets were clean and pillows comfortable. Room was very clean and bathroom. Check-in was a breeze no issues. The hotel smelled nice when you first walk in. Clean. I noticed one afternoon how the young lady working there took time out for each and every... More

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Management response:
29 May 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

1 review
2 of 5 stars Reviewed 27 May 2013 via mobile

We checked in early and stayed on the 4th floor. While getting ready to go to bed a cockroach rand from under the sink and ran to the bed. We smashed it but where there's one there's more. There were dirty dishes in the hall when we arrived and were still there when we came back later that night. This... More

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Management response:
29 May 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know... More

North Carolina
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed 4 days with a reunion group. We arrived early and the desk lady went out of her way to find a room that was turned over, even though it was only 1:30. The room was spacious and very well designed. We had a walk-in shower, similar to the one I have at home. Great internet speed with an... More

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See 2 more reviews by Mike16248 for Chester
Natick, MA
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 22 April 2013

We just returned from a road trip from Boston to Hilton Head Island, SC. In our quest to find a decent hotel for our stopover that accommodated 5 adults at a reasonable price (under $100), this hotel fit the bill perfectly. We booked through "priceline". We had 2 queen beds and a very large fold out sectional sofa. It was... More

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Management response:
24 April 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

Montville, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stopped overnight on our way to florida. Easy off 95 or 295. Great price. The employee who checked us in the evening was awesome. The place had a cool modern decor. The rooms are big. Bed was comfortable. Tv was huge! Only down side wa the A/C was so noisy we couldn't hear the TV. In the morning the girl... More

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Management response:
24 April 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to... More

Albany
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 February 2013

We travel lots by car and stay loyal to the Hyatt family of hotels. We picked this Hyatt Place for a 1 night overnight stay while traveling I95 to Florida as it is convenient on/off and there are also restaurants very close by. Pros: cost, location, and comfy bed for a good nights rest. Cons: the sofa was badly stained... More

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Management response:
27 February 2013

Thank you for taking the time out of your schedule to complete our a survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More

Dearborn, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 February 2013

Am currently staying here and I am delighted! Got a good bargain online via the no-bid secret deal and was thrilled to get a Hyatt Place for a very low price. The rooms are all mini-suites with huge flat screen TVs, work desks, large L-shaped sofas and expensive toiletries. The furniture is sleek and modern, with plenty of wood and... More

Was this review helpful? Yes 1
Management response:
26 February 2013

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service... More

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 27 January 2013

My wife and I had a great stay at the Hyatt Place in Chester, VA. The room was huge, with a super large sofa, king bed, work desk, and what seemed to be a 60" flat screen TV. The room came with full breakfast. The hotel in general, but our room in particular, was exceptionally clean. Also, Marcel at the... More

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Hyatt Place Richmond/Chester
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Additional Information about Hyatt Place Richmond/Chester

Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Chester
Hyatt Place Richmond Chester
Hyatt Chester
Chester Hyatt
Address: 13148 Kingston Avenue, Chester, VA 23836
Phone Number:
Region: United States > Virginia > Chester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Chester
Price Range: £
Hotel Class:3 star (3*)
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