What a horrible stay in several of the rooms! My family travelled over 6 hours for a viewing and funeral, and ended up staying at the Comfort Inn. We all had the same experience - the carpet & bed linens felt wet, the room smelled moldy and musty and worse yet - so did the beds! If that wasn't bad... more

My family host a family reunion every year in Franklin and we always stay here (been that way for years). My cousin book so many rooms with the discount. The clerk on duty, SALLY charged her own prices. The next day before checking out we all wanted to know why we were charged different amounts for the same rooms, number... more

I was in town for a family reunion in a town 10 miles away and Franklin, VA is the closest town with hotels. With the lack of recent reviews for the 3 hotels in the area. my cousin told me the Comfort Inn was the nicest of the 3. She was right. I reserved a room with a request to... more

The service was good, the hotel room was clean, and the breakfast was great in the morning. The only problem, which to me, is a BIG problem, is the following day of our stay, my husband and I woke up with numerous bites all over us. They were different than mosquito bites, they were Bed Bug Bites. I researched it... more