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Extended Stay America - Richmond - Innsbrook

2.0 of 5
10060 West Broad Street, Glen Allen, VA 23060 (Formerly Studio Plus Deluxe Studios - Richmond - Innsbrook)
Hotel amenities
Extended Stay America - Richmond - Innsbrook
Ranked #9 of 22 hotels in Glen Allen
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28 reviews from our community

    Trip type
Traveller rating
    12
    6
    5
    2
    3
Date Rating
Drexel Hill, PA
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 May 2013

We stayed at this property for two nights (booked $40/night on priceline.com) last weekend. The hotel is located on Broad Street, behind a Haverty's furniture store near the Innsbruck area of Richmond's West End. We showed up at 11:10pm, but the front office closes at 11. If you arrive after 11pm, you need to ring up the front office from... More

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 5 January 2013

Just wanted top share my experience.........I stayed at the Studio Plus Motel on two seperate occasions for a week at a time. It had been reccomended to me by one of my work associates. Along with the units being well kept, updated and comfortable.........there was also a full kitchen available in each unit. I travel extensively with my company and... More

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brish0213, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
19 January 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 11 December 2012

I have been staying at this hotel on and off for the last 4yrs. I can honestly say this past year the changes made to the hotel are worth the stay. The management they have now Kristen Ball and her staff are exceptional. They go out of their way to acommidate your needs and make you feel welcome. The best... More

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brish0213, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
21 December 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Bentonville, Arkansas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 December 2012

It is such a joy to be able to cook a good meal after being on the road for so long. Staff and rooms are exceptional. Love the laundry right down the hall!! There is a gym and lots of room to walk outdoors. Rooms are nice size, very clean and well organized. I highly recommend this hotel for extended... More

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See 2 more reviews by Travelingirl121963 for Glen Allen
brish0213, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
10 December 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 November 2012

Best value for long-term stays for those who want a pool, a gym, a kitchen, and a comfortable room. The staff is exceptional. It's a good place for doing some cooking and getting some exercise. A lot of guests are repeat visitors. You learn to say hello in the morning.

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brish0213, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
21 November 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed 10 November 2012

First of all the staff is definitely first rate, very helpful. Any requests that we had concerning our jobs were met quickly. The kitchens, while a little small, are more than enough to make one's stay much more comfortable. My wife and I are doing contract work which requires a lot of hotel stays, I came from another hotel in... More

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brish0213, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
12 November 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Glen Allen, Virginia
1 review
5 of 5 stars Reviewed 21 September 2012

i love talking to the staff when i have to get something from them they are all sweet and they are ver awsome people and the manager is awsome i love dealing with her she is awsome as well. thanks for my stay i was happy to have stayed her in this hotel thank u to all the staff and... More

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brish0213, Owner at Extended Stay America - Richmond - Innsbrook, responded to this review
22 October 2012

Thank you so very much for your glowing review of Studio Plus Richmond - Innsbrook. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More

Meridian, Mississippi, United States
1 review
3 of 5 stars Reviewed 18 July 2012

My partner and I have enjoyed our stay. She's a travel nurse and after I was laid off after 5 years and unable to find work back home, I decided to travel also and concentrate on my landscape/ nature photography. The location is also ideal. Glen Allen is a great place. I have fallen in love with Richmond and the... More

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ChristopherTM, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
24 July 2012

Whitney, I would like to personally thank you for taking time out to write such wonderful things about your experience at Studio Plus Richmond - Innsbrook. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Lilburn GA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 29 May 2012

I needed a place to stay for a week as I was selling my Dad's house. My husband was with me for the first 2 nights then he drove a U-Haul home. I had researched several extended stay places and this one had decent reviews...OMG. In the parking lot corner where the trash dumpster was were several pieces of furniture... More

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ChristopherTM, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
14 June 2012

Thank you for taking the time to review your recent stay at Studio Plus Richmond - Innsbrook. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional... More

Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed 23 May 2012

oh it was just superb. the staff was friendly and the place was so clean which is something im really picky about. and Vee in the office was so nice,

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ChristopherTM, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review
13 June 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Studio Plus Richmond - Innsbrook. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering... More

Extended Stay America - Richmond - W. Broad Street - Glenside - South
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Additional Information about Extended Stay America - Richmond - Innsbrook

Also Known As:
Studioplus Richmond Innsbrook
Address: 10060 West Broad Street, Glen Allen, VA 23060 (Formerly Studio Plus Deluxe Studios - Richmond - Innsbrook)
Region: United States > Virginia > Glen Allen
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Glen Allen
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Richmond - Innsbrook
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