Our stay at this hotel was extremely horrible and disappointing. The sofa had a huge rip in it and you could clearly hear people in the adjacent rooms! We had to sleep with the television on to block out the noise. Also, they gave us the handicapped suite which would have been fine if we asked for it! I hope... more

The rooms are extremely small; I honestly think the hotel is infested with bugs. We actually had a dead roach inside the picture hanging over the bed. I had to contact the front desk three times before someone came up; which is totally ridiculous! The pool and breakfast area are very small. Overall the hotel is old and dated. more

4 of us (2 adults, 1 teen, 1 kid) stayed here as a stopover to our final destination. We have stayed a Springhill Suites before but not this particular one. It was laid out like most Springhills which are not true suites but usually have a king or 2 queen/full beds with a half wall seperating them from a sleeper... more

My family and I were going to Richmond for an overnight trip. I booked this hotel because of the reviews I'd read on it, and it's proximity to where we were going to be spending the day. If you are a stickler for cleanliness, don't even consider staying here. The carpet in our room (104) was stained/worn, the hem on... more

The hotel staff was very friendly and helpful. The Free Breakfast was okay, nothing extraordinary, but the tables were fully stocked with pastries, breads, fruits, and juices. The pool and hot tub were great; lot of families playing with their children. The room was extraordinarily small. My husband and I had to take turns walking between the bed and closet.... more

Stayed here with my hubby and 3 kids and we had a great time. The free hot breakfast was very good. Make your own belgian waffles, hot homemade oatmeal w/all the fixins, bagels/ toast, muffins, breakfast pastry, sausage and egg patties. We stayed here while going to Kings Dominion Amusement Park for the 4th of July weekend. The room was... more

I booked this hotel because it was close to our "stay" and because of the indoor pool. Well, big sad surprise when I found out how SMALL the pool was!! The room was ok. We could hear everything that was said next door :( more

Stayed here for one night, two rooms, we had a BUNCH of kids. The hotel was nice and breakfast was ok. The juice machine was broken and they had cartons of juice which ran out early. The pool was small and Jucuzzi smelled bad, but the hotel itself was very nice and the staff was super. I would definately stay... more

The hotel itself is nice. Furniture showing a little bit of wear, but nothing terrible. The rooms have a lot of furniture in them, and it's probably from people banging their suitcases into the furniture. We had 3 problems here, 2 which were minor, one the internet that we had to have for business purposes didn't work in the room... more