The entire staff - front desk, housekeeping, and breakfast area - is friendly and helpful. The room was very clean, and the bed was comfortable. No problems with anything in the room, which had a small refrigerator and microwave (although not all rooms have these amenities). Grundy is a little off the beaten path for most travelers, but if your... More

We enjoyed our overnight stay at this property. The staff was very friendly, the beds very comfortable, the bathroom was very nice and clean and well stocked. The cute little mini rubber duckie on the tub was probably more inviting to families with children than us although my spouse found great pleasure in tossing it at me on occasion. Overall... More

Guest services are helpful, very nice. Provides a warm cozy place to stay in the winter in the coal mining town of Grundy, Va. Lobby is warm and cozy and welcoming, especially coming from the cold outside. Im not sure why it says it's on Riverside Drive. It is on Waterfront rd, which you'd have to turn into from Riverside.... More

I had some business with assorted McDowell County schools for a few days and was looking for a name brand hotel somewhere within an hour's driving distance and this hotel was pretty much it. They take pride in the service and cleanliness and my king room was nicely appointed with fridge and microwave, wifi and assorted extras. As a tea... More

I made a reservation for a non smoking room 2 days in advance, but when I arrived, the clerk told me that the room had been closed. Whatever that means. There was no apology, and no phone call to let me know. She offered me a smoking room on the top floor and I had no choice but to accept,... More

We were passing through the area and trying to decide to stay in Claypool Hill or Grundy. We called this Comfort Inn and they were very nice and held two rooms for us for about an hour without a credit card! The rooms were very clean and the staff were all super nice. True, as other reviewers have noted, the... More

Comfort Inn should use this hotel as a trainning center. Folks were nice, rooms were clean and comfortable. Yes some things were a couple years dated, but I rather watch a tube TV in a clean room, than a flat screen in a not sure if clean room. If you don't like this hotel then you better keep your butt... More

Rooms are clean but tight. Noisy due to work on future road so can hear them 24/7. I turned tv up and helped hide the noise. Best hotel in area.Rooms did smell musty but I always carry air freshner with me so once sprayed through out room and into curtains, was tolerable.

Even though This Comfort Inn is the only game in town, THEY go all the way to make you at home. IF there is another location to stay in Grundy, I would not look. This Comfort Inn has all you will need int his area. CLEAN and friendly... A bit of updating would be all they need for a solid... More