This hotel was not what I expected it to be coming from another SpringHill Suites in another state.... it was even better and exceeded my expectations. The check in process was great, the hotel lobby was very neat, clean and well organized. And the thing I loved the most was the contemporary, trendy look and design of the place. The... more

I have rated this hotel terrible because I had a lot of money taken from my room by the housekeepers. I feel this taints my entire stay. Therefore it affects everything about the hotel. If you absolutely have to stay here, take all your things with you when you leave your room. Otherwise, there is a very good chance you... more

First I'd like to say, I love the hotel and would stay at another Springhill. I love the suite. Location - Behind a Hilton Garden Inn and you WILL NOT see the hotel. When looking for this hotel, look for Hilton Garden Inn and turn there. It's way in the back. Hotel - New hotel, lovely lobby, friendly front desk,... more

I was a little hesitant after reading the reviews on this site, but had booked a great rate and decided to keep the reservation. Stayed here in March 2009 for a 3-night event at the nearby Coliseum which left all the hotels in the area completely booked and with hugely inflated prices. Hotel room was incredibly clean upon arrival and... more

Convenient location just off I-64 and close to many restaurants, malls, Wal Mart and more. A little difficult to find at night because the property is behind the Hilton Garden Inn and the sign is hidden by shrubbery. There's a quiet residential neighborhood on the back side. Plenty of free parking in a well-lit parking lot. Spacious sunny lobby and... more

My family and I went to Hampton for my aunt's birthday. We didn't think the hotel would be so nice. As soon as you walk in the lobby is very decorative and modern. I loved it! The rooms were great. Great space, refrigerator, computer desk with chair, sofa and table, sink and microwave. The only thing was that the place... more

After reading a few of the negative reviews of this property, we were a bit hesitant about keeping the reservation that we had booked here. As we always do after checking in, we went to the room...without our luggage...to look for the dirty walls, doors, and carpet. Finding NONE of them, we got our bags from the car, took them... more

I choose this hotel because i usually stay at Marriott hotels, i'm a silver member. I travel 3-4 wks a month and usually stay in hotels. I will start with the Good first. The lobby is nice, there are flat screens everywhere you look in the lounge/ breakfast area. The front desk staff are friendly and helpful. The indoor pool... more

At first glance, the room was nice. plenty of space, comfortable bed, work area with plenty of outlets, good size bathroom, and huge lcd tv. What more could you ask for? Sound proofing. The walls were paper thin. I could hear normal conversations of the family next door. Got on the web that first night, and booked another hotel for... more