Counter staff were nice but there were only two floors that they were using for guests, the 3rd and 7th floors. They are supposedly renovating the others. Only one elevator was working out of the two. Our inital room assignment had a problem with the Heat/AC unit, a loud noise at any speed. Instead of just giving us another room... more

Well, let me just say, this hotel was clean and the staff was SO nice. The negatives were just little things...like no refrigerators in the rooms, few TV channels, ice machines that didn't work (2nd and 3rd floors). As we were visiting my daughter at college, we weren't around much and so these were not a big deal. But if... more

Yesterday I had an incredibly disappointing experience with this hotel. Although I have traveled extensively both nationally and internationally, I have never experienced such poor service before. We arrived at the hotel forty-five minutes after the hotel's check-in time (3:45) eager to get to our room so that we could get ready for a wedding we were attending near Lynchburg... more

We booked our stay through Travelocity, My husband was working only 2 blocks away from this hotel which was great. The staff has been excellent, helpful, and very friendly. The rooms do need improvement- which in the lobby does mention complete renovation coming soon. The beds are like sponge mattress, very difficult to sleep 2 average people on, as you... more

This hotel used to be very nice, some years ago - but those days are gone. It looks shopworn, the front desk staff looks tired, the restaurant no longer serves lunch - the hotel has geared itself to "corporate accounts", which is pretty silly, because Lynchburg doesn't have enough industry to make that need very pressing. I've stayed there over... more

We stayed at this hotel to visit someone in college. We booked this hotel primarily because all of the close hotels were booked because of parents’ weekend at the college. The location of the hotel wasn’t the best because it was in a busy area or down town with not a lot of restaurants. It was 8 miles away from... more

Stayed there for daughters graduation. Hallway smelled musty, room smelled and a/c did not work. Sheets were coarse. Apparently, no ones a/c worked, room was so hot the first night that we left and checked into the Craddock Terry Hotel, which was wonderful. more

Nice hotel, standard Holiday Inn. Restuarant food was not very good - Fish was over cooked, dry - but we ( as a group) were the only customers on a Sunday evening. Perhaps they were not expecting people to dine. Front desk very accomodating. Perfectly adequate hotel. more

The staff was extremely friendly and helpful. The rooms were large and clean and the maid service was exceptional. more