We stayed there overnight on a two day Christmas Shopping trip. Everything was as expected at a good HI Express. Very good staff, nice room (and clean), good choice at the Hot/Cold breakfast and wonderful location for shopping (Richmond Westside). More

Our trip to the Richmond area was to celebrate our 30th wedding anniversary, so we wanted somewhere special, and we were so pleased that our stay was just that. Our room was clean and comfortable, and the daily maintenance was good. The front desk staff was exceptional! They were always friendly and cheerful and willing to help with whatever we... More

Every hotel is likely to provide a decent room (well most name brands) although you are often treated as a nameless number. This was not the case at this hotel. We were treated like company (welcome company). The suite was very nice and tidey and all the ammenitys down to dish soap for our in room snack clean up were... More

Check in was easy. Got to the room after being on the road for 8 hours and the a/c was on and cooling! Went into the bathroom and the floors had clearly NOT been swept or mopped...hair everywhere! The shower/tub had hair in it as well. The cabinet tops had not been wiped down. It was just plain dirty! To... More

We are frpm the local area but wanted a night away from home for our Anniversary. Hotel is located in a great area and is close to everything. Besides the historic areas of Richmond being nearby the hotel is convient to all sorts of activities. Upon checking we were greeted by friendly staff and a clean hotel. The room seemed... More

We stayed here the weekend of my grandfather's funeral. We asked for adjoining rooms b/c we had gotten 2 rooms so everyone could have their own bed and sleep well. They couldn't accommodate that even though I had called about 3 days before to request. The rooms were so incredibly musty smelling, it was awful. And dusty. The whole room... More

I had a convention that was at the hotel. The front desk was great at getting us checked in quickly and was able to accommodate us for a smoking room. The room was clean and comfortable, and the staff was very helpful. I would stay here again for the next convention! More

I stay at Holiday Inn Express properties 90+ nights a year. This is one of my favorites. Several people have complained that the hotel is difficult to get to. Yes, the sign is small. But it's a short drive through what feels like a dense forest in the middle of suburban Virginia, and that makes it just a little magical... More

Stayed there on a Saturday night for a friends wedding at Celebrations. It was ok. Nothing special. My only real complaint would be the mildew in the shower. Not just 1 or 2 spots, but on most of the grout between the tub and first row of tiles. Eh, such is life. Be warned that cabs don't really come out... More