Hotel run by clowns who have never stayed at an hotel. The room was filthy, no coat hangers, the bedside lights did not work and the bathroom needed a thorough clean. You would not serve the apology of breakfast to pigs let alone humans.

I stayed in this hotel on business trip, but also had my family along. I had reserved for a large group -- 5 singles, a double, and a suite -- but when we arrived they could not find our reservations. They had rooms available but no suites, and no baby crib as requested. Our room was in a hallway with... More

This hotel is probably short before closing down. The location is on the outskirts, swimmingpool is under reconstruction. Terrace is very old, no atmosphere, all the painting is bad, a bar without staff. Dinner and breakfast is of very bad quality. No fresh bread etc. The cooridors to the rooms were filthy and full of dirt, bathroom very old and... More

Stayed here in mid June 2009. The pictures of the hotel looked great. However, we found something different. When we checked in it was hot. I asked the front desk gentleman where the pool was and he said there was no water in it! We went to our room and found no air conditioning either. I went back to the... More

The best is the decoration of the lobby.. Lousy food, poor service, average room but bathroom was very old, tiles next to bathtop were missing, prices out of order.. all and all a bad three stars with five stars prices.. a joke !

This hotel is a three star at best, although I've stayed at a lot of 3 star hotels that are much better than this one. Its comfortable enough, just far too expensive for what you get, its a very basic hotel and should be charging about half the price for rooms.

This is the worst hotel I've ever stayed.Everything very..very bad..I cant understand why they said this hotel 5 stars hotels.Poor service,poor facilities.Very bad.Cant understand why Lonely Planet recommed it as the best hotel in Safi.OMG..! Cant swim coz the swimming pool full with the birds poo/feathers.Newspaper inside the pool.And they didnt clean up until 3 days.Playground with the toys which... More

We booked this hotel because it advertised that it was the only 5* in safi. The staff were most unhelpful with anything asked of them, there was no information in the room about mealtimes, bar opening times etc. the rooms were very bare, no toiletries in the bathroom and the tv had no remote control so you had to sit... More

This was one the worst and most discusting hotel I have ever been too, anywhere. We were driving up the coast and were planning on staying in Essaouria, but couldn't find a hotel and decided to press on to Safi. We looked online and found this hotel, the hotels webpage looked ok, but we couldn't find any reviews, but decided... More