We spent four nights at this Amari hotel in early January 2009, and got a great deal/special offer, which naturally added to the experience. The staff was exceptionally professional, attentative and friendly, not too personal though, but I find that rather agreeable. Visibly a very well managed hotel. Set aside at least one hour for the fantastic breakfast buffet in... more

This is the second amari hotel we have stayed in after the amari Koh Samui in 2006. We found the island to be much quieter than Koh Samui but that suited us as the beaches were great for long walks in the afternoon sun . the hotel was up to our previous experience with amari and the room had a... more

Good 4 star hotel. Website reflects hotel well. Rooms comfortable, but TV's too far away and beds hard - always are in Thailand?. Beach lovely, pool area nice , breakfasts great. Staff nice - but just that not a particularly personal service. Food is good for evening but prices expensive - can get great food on island so I would... more

Ffirst of all the website of the hotel is really true. It gives a very good impression of what you can expect. We stayed over Christmas and New Year on both occasions the resort staff went through great length to achieve excellence and they did. The most valuable asset of the hotel is the staff you are pampered and serviced... more

We returned to the Amari Emerald Cove Koh Chang for Christmas and New Year having spent the same period there 2 years ago. We were joined this time by friends from Hong Kong and all had a great time. Our first stay was already very pleasant and there has been further improvement with regards to service efficiency and availability of... more

We stayed at the Amari for a week around New Year with a party of 6 people. Our overall impression: The staff is very friendly and helpful, but difficult to communicate with: some knowledge of foreign languages (if only some english) may be expected in a 5-star hotel. The rooms and bathrooms are fine, but the view from the superior... more

We thoroughly enjoyed our stay at Amari in Koh Chang over Christmas. We found the staff were always helpful (their english was fine to us - english is our first language) and the room was comfortable, roomy, and clean (deluxe room, with sea view). The overall standard of the hotel is most certainly five-star. The location is absolutely perfect for... more

Very nice hotel with a great ocean view (out of deluxe rooms only) but definitely not 5 stars. Those are little details that make a big difference between a very good 4 star and a real 5 star hotel and this is the case with Amari. The main issue is the language as most of the staff have troubles speaking... more

We were stranded at this hotel following the closure of Bangkok Airport by protestors in November. It was a difficult time for everyone not knowing what the next day would bring and had it not been for the wonderful staff and management of this hotel our holiday would have been a disaster. The day to day contact by staff and... more