When I read the reviews about a recent upgrade, which is also mentioned on the Starwood sites, I thought this would be a better hotel. It is okay but I have certainly stayed in nicer Sheratons. The comforter was stained and really rather nasty. The furniture in the room was mismatch. We had a balcony, but the wall is solid,... more

after having problems with staff on previous trip, I found that my credit card had AGAIN been charged for a room 4/30 and I was not even in Virginia on that date let alone Norfolk. This is just another example of their incompetent staff. It has yet to be cleared up. more

I stayed at the Sheraton Waterside in Norfolk Va in late April. I couldn't have been more pleased with my stay. I stayed in the hotel a number of years ago and it has since udergone a major renovation. The hotel is gorgeous starting with the lobby and the rooms were great. What was most outstanding was the service from... more

I stayed at this property for 1 night in May. Check in was painless, albeit they didn't have any rooms for me to check into early so I got to change in the mens room off the resturant (which was clean and bright). Once checked in, the rooms were really nice. Clean (well my tub seemed to have some issues... more

Splendid property: Great location, seriously impressive lobby (particularly for a chain location in a small-market city) with very convenient Internet stations. Cheerful staff (particularly in the gift shop and check-in), modern furniture, immaculate everywhere. The waterfront view from the restaurant at night is fabulous. So this ought to be a five-star for the price, but .... The pool is exclusively... more

I was smiling when I drove up to the hotel. The lobby was welcoming. The staff was accomodating. Then it all went down hill. My walk from the lobby to my room was LOUD because there were college students and high students on EVERY floor and they were not sure where their doorway ended and others began. The tv in... more

I stayed at the Sheraton for two nights when I was in Norfolk to take the bar exam. I chose the hotel because it was close to the exam site, but was much less expensive than staying at the hotel where the exam was being held. On arriving, I was told that the computer systems were down, so they couldn't... more

We had to endure expensive parking. Our voucher from the hotel only cut the price down to 14.00. We had to walk through one hotel, dragging our suitcases, to get to the hotel. more

This property is a 20 minute drive from the airport, on the waterfront with good highway access. There are decent food choices within a 15 minute walk on the harbor and in downtown Norfolk, though there is not a whole lot. Checkin was quick, but I can see the counter area is not optimally set up for large crowds, I'm... more