My wife and I received an email offer from Virginia Opera concerning a promotion for its production of Carousel stating a rate of $89.00 per night, including breakfast, at the Sheraton Norfolk Waterside. When I called the hotel directly I was transferred to the Starwood central reservation system and they were totally unaware of this promotion. After spending the better... More

Let me preface this review by saying, I spent 26 years in the Army and as you can imagine i've traveled all over the world; and one thing I belived I could count on was that Sheraton was a quality product that the service was always beyond reproach and that the facilities were always excellent. With alll this said, here... More

We have just returned from our weekend holiday in Norfolk VA, and stayed at the Sheraton. It was conveniently placed on the attractive Waterside area, within walking distance from the baseball stadium, restaurants, museums (especially the Naval Museum and USS Wisconsin) and park areas. We took our two dogs with us having read it was dog friendly, and it did... More

Very nice hotel first time staying there. The rooms were nice but very small but comfy. The beds were awesome. The rooms were very clean as well. The problem I had was you have to pay to park. They do have valet parking though. We were staying for a basketball tournament which meant it was a lot of people. The... More

The waterfront location is beautiful. The hotel is about average or maybe a little above. It is pretty much what you would expect, given the price and location. They could probably use something to dampen the noise a little bit, but I mostly blame some bad guests for the noise. My biggest gripe is that most of the TV channels... More

First of all, I had trouble with the booking even before I got there. Do to changing plans, I booked two separate reservations. The first was two rooms for Saturday, 4/27. I later added one room for Thu/Fri, 4/25 and 4/26. I was charged over a month prior to stay for the added reservation. When I inquired about payment for... More

I work for Southwest Airlines. There was a mixup with our rooms but Nikki really did a wonderful and caring job of taking accommodating myself and my co-worker to get a room as soon as possible. I want to thank her for understanding just how long and hard of a day we had. A second comment would be the food.... More

I'm incredibly disappointed by this hotel and its services. I checked in last night and was given a room at the club level only to find that, upon arrival, my bed was broken and laying left-to-right at a 20 degree angle. With one leg of the bed broken and laying under it. After calling and asking for a different room,... More

My experience at this hotel was very disappointing. I reserved and pre-paid for two rooms at the Sheraton. One was a handicap assessable room, for my 77 yr old father that uses a walker to ambulate. On April 9, 2013 I contacted the hotel and spoke with Marquita, who confirmed the handicap room, for a one night stay for April... More