I have booked the Norfolk Plaza 5 weeks before arrival through their own homepage with all my contact details. On the day of arrival the front office clerk told us that the hotel is under construction and we will be shift in another hotel. This hotel "Tazewell Inn" was located in the city centre of Norfolk. But unfortunately it was... more

I was the reunion coordinator for a group of 125 Navy Veterans. We had been planning this event for over 2 years. I was made aware of the flag change earlier this year and was told there were going to be some major renovations to the hotel. I had seen some reviews here and that did raise my concern. When... more

Couldn't ask for a friendlier and more accommodating staff than we found at the Norfolk Plaza! The room we had was great, comfortable beds, very clean. This hotel is in the final stages of renovation and, not surprisingly, there were a few glitches that needed "ironing out" but nothing that could not be easily remedied or worked around. The location... more

Me and my husband stayed at this hotel for the Hampton Jazz fest. When we checked into the hotel I did not sign for a room, they went by my reservation and was thrown the key. Went to this room and yes the hallways are very hot. There were stains in the bathroom, My husband went to 3 different floors... more

I checked in on July 13th to a dirty, unmade room and went back to the front desk to tell them the room was unmade. Their response was, "How unmade?" I was then sent to another room where the floor on one half of the room was wet (no idea why). I was longing for a hot shower and thought... more

We stayed there for July 4th weekend as our first time, we checked in Friday early and everything seemed great until they told us that we booked online and that didnt mean what the reservation actually said about having a King bed its not a guarantee. We left the next morning to go to the beach and when we returned... more

Booked 2 rooms to stay 7/6/09 and 1 room for 7/7/09 since my daughter was having surgery and we were afraid of delays with the HRBT. Was leary of this hotel due to numerous BAD reviews but it was the closest to CHKD/Sentara, and we got a rate of $77 per night w/Expedia. Wish that I had gone with another... more

Check in was a mess... a line of people waiting and no room ready at 4pm with everybody having reservations... get ready to waste an hour just checking in nd not in the best section of town, they told us to make sure everything was out of the car., The black and white lobby is like going back to the... more

Norfolk Plaza Hotel beside the "Dome" in downtown Norfolk is located on Montecello where St Paul Blvd intersects.(not sure spelling) We just stayed there last night, and I wanted to get the word out that it was a safe place to stay, was less than $100 per night, and they have sleep number beds! It appeared to still be in... more