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SpringHill Suites Norfolk Virginia Beach

3.0 of 5
6350 Newtown Road, Norfolk, VA 23502
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SpringHill Suites Norfolk Virginia Beach
Ranked #10 of 42 hotels in Norfolk
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108 reviews from our community

    Trip type
Traveller rating
    51
    28
    8
    10
    11
Date Rating
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 17 May 2013 NEW

The staff always smiles, the rooms are clean and quiet, and the breakfast is good. What more would I want? Oh yes, the parking is free and there is easy access to the highways but I didn't hear a sound.

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
18 May 2013

Thank you very much for the great positive feedback about the staff and the property as a whole. We do our very best to keep every aspect of the hotel in top condition, as well as, striving to provide top notch customer service. We greatly appreciate when we receive positive comments from our guest. Thank you for staying with us... More

Minneapolis, Minnesota
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We stayed here for one night while visiting the Hampton Roads area. The location was convenient -- not too far from VA Beach, downtown Norfolk, and other attractions. The lobby area was beautiful and inviting. Our room was spacious, quiet and clean -- just as expected. We used the pool area in the evening -- we sat in the hot... More

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
16 May 2013

Thank you so much for the comments you submitted about our hotel. We do our very best to keep everything in top condition and as clean as possible. The weekend that you were here, we had two large senior groups in the hotel. We hope that you will choose our hotel for future stays if you return to the area. More

Richmond
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 April 2013

My family and I had a wonderful stay at Springhill Suites every staff person being very polite and attentive to our needs one in particular (Ms. Katlyn) the guest services agent who guided me to the hotel. The rooms were very clean and comfortable. Breakfast was great as well I really didn't want to leave. We'll definitely be back soon.

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
17 April 2013

Thank you so much for the wonderful comments about my staff and the property. We definitely do our very best to make all aspects of our guest experience enjoyable. Thank you for choosing our property and we look forward to having you back again in the future. More

Rochester, New York
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 April 2013 via mobile

We stayed there before and this hotel is still very good. It shows a bit of ware and tear but they started a revocation in the lobby and will also update the rooms. The rooms are big and well furnished. The beds are very good and the bathroom are clean and big. The breakfast is included in the price and... More

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
17 April 2013

Thank you very much for letting us know how much you enjoyed your stay with us. I am especially glad to know that we continue to impress you enough that you keep returning. I would like to inform you because of you pointing out the issue with our toaster, I have purchased an extra one for the breakfast area. Thanks... More

Spotsylvania, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 March 2013

We like the brand and have stayed at many SpringHill Suites in the past, however, this hotel is at the bottom among its peers. SERVICE: The desk staff person (Ariana) was rude and not helpful when we asked for only an additional 30 minutes to prepare to leave after we had just run a half marathon. The front desk staff... More

Was this review helpful? Yes 2
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
19 March 2013

Thank you very much for your response. As the General Manager of the property I make it my point to review all guest concerns and investigate them promptly. I am so sorry that you did not share this information about the insects with me when you checked out or when you came to the desk to ask Arianna to give... More

Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 March 2013

The rooms are comfortable - a nice workdesk with mini-tables surrounding, a mini-fridge and microwave, plush bed and big-screen TV, and vigorous shower made the room pleasant to stay in. The employees were friendly and helpful, and the breakfast was pretty good - the waffles, cereal and pastries were A+, but I'm not a fan of powdered eggs and turkey... More

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Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
6 March 2013

Thank you very much for your positive feedback about our property and especially your room. We try very hard to meet/exceed all of our guest expecations and we appreciate the positive feedback. We hope that you will choose our hotel for your future hotel needs. More

xx
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 February 2013

On a four day business and pleasure trip, this hotel was excellent. The facilities were great and the price was fantastic. The room had recently been renovated and was spotless. The hot breakfast was very good. The location was close to the interstate in a nice area.

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
27 February 2013

Thank you very much for your great comments. It is our goal that every guest that enters our property has the same great feeling and opinion of our property when they leave. We truly hope that you will choose us again if you ever in the area. More

Roanoke, Virginia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 February 2013

I had the opportunity to stay at this property for a full week while working on site at a client, and the experience could not have been better. The first night, the light was flickering in the bathroom due to a faulty switch, and it was repaired just as soon as I mentioned it to the front desk. The staff... More

Was this review helpful? Yes
Terry F, General Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
9 February 2013

Mr. Martin, thank you very much for your kind review. It was a real pleasure reading it and speaking with you in person as well. I am glad that my staff and I could meet your expectations and we hope that if you ever in the area again that we will be your hotel of choice. More

Fairhope, Alabama
Top Contributor
87 reviews 87 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 February 2013

I recently stayed at this hotel while taking a week-long class at a nearby school. The hotel is currently undergoing renovation in its lobby, but other than that, I found the property to be very nice. The room was large with a comfortable bed, and the housekeeping service did a good job with cleaning and making sure I had plenty... More

Was this review helpful? Yes
Terry F, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
4 February 2013

Thank you for your helpful comments. We hope that if you are in that area again, you will give our property a second chance and hopefully we will have addressed the few concerns you expressed. Thank you again for choosing our property. More

Upper Marlboro,MD
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 January 2013

I booked this hotel by accident thinking it was a different Marriott property in the area. I was pleasantly surprised. It was right off of the interstate but you could not hear the traffic. It was very clean. SPOTLESS. It is right beside a Ruby Tuesdays, across from Denny's and they even have have room service.which is very unusual for... More

Was this review helpful? Yes 1
Terry F, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review
4 February 2013

Thank you for choosing our hotel for your recent stay and thank you for submitting your comments about the hotel. I am glad that you were pleased with your stay and I hope that you will choose our hotel for future stays when you return to the area. More

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Additional Information about SpringHill Suites Norfolk Virginia Beach

Also Known As:
Springhill Suites Norfolk Virginia Beach Hotel
Springhill Suites Norfolk Virginia Beach Hotel Norfolk
Springhill Suites Norfolk
Norfolk Springhill Suites
Address: 6350 Newtown Road, Norfolk, VA 23502
Phone Number:
Region: United States > Virginia > Norfolk
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Norfolk
#12 Family Hotels in Norfolk
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Springhill Suites Norfolk/Virginia Beach is a centrally located all suites hotel near Virginia Beach, VA. Only minutes from Virginia Beach Town Center and the Virginia Beach Oceanfront activities. Farm Bureau live is only a short drive from our Spring Hill Suites Norfolk hotel. ... more   less 
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SpringHill Suites Norfolk Virginia Beach
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